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National Delivery Head - Training (17-25 yrs)

17-25 years

National Delivery Head - Training (17-25 yrs)

Crescendo Global

posted 1mon ago

Job Description

The National Delivery Head is a key leadership position responsible for the overall training delivery and quality of training for all the centers across the country. This role requires a combination of leadership, strategic thinking, and hands-on management skills to drive both Training leadership and Operational efficiency. This role requires an excellent track record in training delivery and operations. The key responsibilities associated with this role are as under:

Training Strategy:

- Developing and implementing a training strategy aligned with the overall organizational goals.

Team Leadership:

- Leading and managing the training team.

- Providing guidance, coaching, and support to ensure the team meets or exceeds targets.

- Ensuring Customer satisfaction and delight

Training Performance Analysis:

- Monitoring and analysing training performance data.

- Ensuring more than 90% attendance at all the centers across the country

- Ensuring less than 5% dropout across the centres

- Responsible for putting students in the batches after admission.

- To ensure student development activities regularly at the centers

- To ensure a high level of student satisfaction and development

- Ensuring the timely certification of the students

- Controlling Training slippage and leakage at all levels.

- Implementing timely corrective actions and strategies to achieve high training delivery performance.

Day-to-Day Operations:

- Ensuring smooth functioning and efficiency in all aspects of the training activities at the center.

- Responsible & involved in the selection and training of Trainers and training coordinators PAN India

- Regular visits to centers PAN India

- Faculty Management & Rostering of PAN India

- Ensuring excellent training infrastructure including assets availability for the students on a timely basis at all the centers

Company Policies & Directives:

- Ensuring strict adherence to training Processes, Policies and Directives

Quality:

- Ensuring High-Quality delivery of Training & and meeting students' placement goals.


Functional Areas: Other

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What people at Crescendo Global are saying

What Crescendo Global employees are saying about work life

based on 147 employees
85%
78%
75%
100%
Strict timing
Monday to Saturday
No travel
Day Shift
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Crescendo Global Benefits

Submitted by Company
Cafeteria
Team Outings
Soft Skill Training
Job Training
Health Insurance
Rewards & Recognitions +1 more
Submitted by Employees
Job Training
Team Outings
Cafeteria
Soft Skill Training
Free Food
Education Assistance +6 more
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Crescendo Global Gurgaon / Gurugram Office Locations

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Gurgaon Office
Headquarter
Level-1, WeWork, Blue One Square, 246, Phase IV, Udyog Vihar Gurgaon
122016
gurugram Office
Level 12 Building No 8C, DLF Cyber City Complex, DLF City, Phase - 2, Gurugram, Haryana 122002 gurugram
122002
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