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Crescendo Global
182 Crescendo Global Jobs
6-12 years
Manager/Deputy Manager - Workforce Management - BPO (6-12 yrs)
Crescendo Global
posted 5d ago
Fixed timing
Key skills for the job
Manager/Deputy Manager-Workforce Management(WFM) -6+Years-Pune
Are you an experienced workforce management professional looking for an exciting opportunity in Pune? A leading organization is seeking a skilled and motivated Manager/Deputy Manager for Work Force Management. If you have a strong background in human resources and are passionate about optimizing work force productivity, we want to hear from you.
Location-Pune
Your Future Employer
You will be joining a well-established and inclusive organization that values diversity and is committed to creating an empowering work environment. The company believes in fostering a culture of collaboration, innovation, and professional growth.
Responsibilities:
- Develop and implement workforce management strategies to optimize productivity and performance
- Analyze and forecast staffing needs, scheduling, and staffing requirements
- Drive process improvements and efficiency in workforce management practices
- Collaborate with cross-functional teams to ensure alignment with business objectives
- Utilize WFM tools and systems to monitor and adjust staffing levels as necessary
Requirements:
- Degree in Human Resources or related field
- Minimum 6 years of experience in workforce management
- Proven expertise in WFM tools and systems
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
What's in it for you
This role offers a competitive salary, opportunities for professional development, and the chance to work in a dynamic and diverse environment. You will have the chance to make a meaningful impact and contribute to the organization's success.
Functional Areas: Other
Read full job descriptionPrepare for Deputy Manager roles with real interview advice
I've been with Crescendo Global for two months as an HR Generalist, and its been a great experience. The leadership team is supportive and approachable, fostering a positive work environment. The team is diverse and collaborative, Competitive compensation make it even better.
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