C1 - Project Manager (14-20 yrs)

Job Description :

Skill set required : Cisco UCCE, Cisco PCCE, Webex

Job Summary :

- Coordinates internal resources and third parties/vendors for the flawless execution of projects

- Ensures all projects are delivered on-time, within scope and within budget

- Assists in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

- Ensures resource availability and allocation

- Develops a detailed project plan to monitor and track progress

- Manages changes to the project scope, project schedule and project costs using appropriate verification techniques

- Measures project performance using sanctioned tools and techniques

- Reports and escalates to management as needed

- Manages the relationship with the client and all stakeholders

- Performs risk management to minimize project risks

- Establishes and maintains relationships with third parties/vendors

- Identifies, tracks, and manages project issues

- Tracks project performance, specifically to analyze the successful completion of short and long-term goals

- Meets budgetary objectives and makes adjustments to project constraints based on financial analysis

- Manages, tracks, and reports on project billing milestone status and completion schedule

- Develops comprehensive project plans to be shared with clients as well as other staff members

- Uses and continually develops leadership skills

- Develops spreadsheets, diagrams and process maps to document needs

- Forecasts project revenue and ensures revenue commitments to the business are met

Required Qualifications :

- 8-10 years of project management experience

- 5+ years of experience in a professional services environment

- Experience with Avaya, Cisco, Microsoft, or Genesys product lines

- Strong track record of delivering complex solutions with lots of cross team dependencies

- Demonstrated strong performance in prior roles, with increasing levels of responsibility and independence

- Experience creating and maintaining project plans, issue logs, risk register, and status reports

- Strong technical aptitude, organization, analytical, and project management skills

- Experience working and communicating with Executive level management

- Excellent written and oral communications skills that are audience appropriate with appropriate style and delivery to influence audience

- Strong sense of accountability and ownership; understand your role and accept individual responsibility for seeing a task through to its completion (end-to-end), understand when and how to escalate, take appropriate risk (avoid unnecessary risk) and understand impact of decisions

- Ability and willingness to adapt to change and work in a fast paced environment

Desired/Preferred Qualifications :

- Ability and willingness to adapt to change and work in a fast paced environment

- PMP, Six Sigma Green Belt (ASQ), CBAP

- Experience with Continuous Improvement Initiatives

- Data analysis and BI skills

- Experience with Microsoft SharePoint and/or SmartSheets

- BS/BA degree in business, project management, MIS, computer science, or related field