Managed Services - GDM Transition COE - Manager - Consulting

At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions

These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf

They are skilled in project management, technology, and process optimization to deliver highquality services to clients



Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk

Your work will involve the process of continuous improvement and optimising of the managed services process, tools and services

• Analyse and identify the linkages and interactions between the component parts of an entire system
  
  
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion
  
  
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables
  
  
• Develop skills outside your comfort zone, and encourage others to do the same
  
  
• Effectively mentor others
  
  
• Use the review of work as an opportunity to deepen the expertise of team members
  
  
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate
  
  
• Uphold and reinforce professional and technical standards (e
  
  g
  
  refer to specific PwC tax and audit guidance), the Firms code of conduct, and independence requirements
  
  

• As an Manager, you will work as part of a team of problem solvers, helping execute critical client facing and internal transition programs
• Collaborate effectively with key stakeholders across the board
• Identify and make suggestions for improvements and help build key assets and collaterals for Transition Center of Excellence
• Handle/analyze data and information responsibly
  
  
• Follow risk management and compliance procedures
  
  
• Communicate confidently in a clear and concise manner
  
  
• Uphold the firms code of ethics and business conduct
  
  
• Work in a team environment that includes client interactions, manage deliverables independently, and crossteam collaboration
  
  
• Good Team player
  
  Take up cross competency work and contribute to COE activities

• 10 + years of experience in IT App SAP Transitions and Project Management
• Experience in leading SAP (ECC/HANA) and Custom App Transition Projects
• Project Management, Risk & Budget Management
• ITIL Processes and understanding of Operating Models for Managed Services
• Process Mapping and Reengineering
• Excellent communication skills and stakeholder management

• Continuous Improvement CI
• Change Management
• Critical Thinking and Analytical Skills
• Understanding of Technologies (Infra & Or App) and keenness to invest in learning new technologies
• Knowledge of MS Office suite (MPP & Visio in particular)