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Salesforce Technical Analyst - Manager - Consulting

7-12 years

Hyderabad / Secunderabad, Bangalore / Bengaluru

1 vacancy

Salesforce Technical Analyst - Manager - Consulting

PwC

posted 21d ago

Job Role Insights

Flexible timing

Job Description

Job Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

Those in Salesforce system integration at PwC will focus on connecting Salesforce with other systems, applications, or databases to enable seamless data flow and process automation. You will be responsible for designing, developing, and implementing integration solutions using various integration technologies and tools, such as Salesforce APIs, middleware platforms, and web services.
Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to
  • Craft and convey clear, impactful and engaging messages that tell a holistic story.
  • Apply systems thinking to identify underlying problems and/or opportunities.
  • Validate outcomes with clients, share alternative perspectives, and act on client feedback.
  • Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
  • Deepen and evolve your expertise with a focus on staying relevant.
  • Initiate open and honest coaching conversations at all levels.
  • Make difficult decisions and take action to resolve issues hindering team effectiveness.
  • Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firms code of conduct, and independence requirements.
Job Summary As a Senior Manager, you ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to Proactively assist in the management of a portfolio of clients, while reporting to Senior Managers and above. Be involved in the financial metrics. Be actively involved in business development activities to help identify and research opportunities on new/existing clients. Contribute to the development of your own and team s technical acumen. Use data and insights to inform conclusions and support decisionmaking. Adherence to SLAs, experience in incident management, change management and problem management. Develop new skills and strategies to solve complex technical challenges. Assist in the management and delivering of large projects. Train, coach, and supervise staff to recognize their strengths and encourage them to take ownership of their personal development. Act to resolve issues which prevent the team working effectively. Keep up to date with local and national business and economic issues. Continue to develop internal relationships and the PwC brand. Build a strong team environment that includes client interactions, workstream management, and crossteam collaboration. Actively engage in cross competency work and contribute to COE activities. Demonstrating project management skills including the ability to manage multiple projects simultaneously while being detail oriented. Minimum Degree Required (BQ) BE / B Tech / ME / M Tech / B.SC / B.Com / BBA Degree Preferred Bachelors degree Required Field(s) of Study (BQ) Preferred Field(s) of Study BE / B Tech / ME / M Tech / B.SC / B.Com / BBA Minimum Year(s) of Experience (BQ) US 16 t0 20 years of experience in Salesforce Certification(s) Preferred
Required Skills 16 to 20 years of experience in Salesforce with following skills

7+ years of SALESFORCE experience. Overall 15+ IT experience.

Should have strong technical skills in Salesforce to provide solution architecture, design tradeoffs, and ability to decipher design choices.

Ability to provide technical leadership setting best practices including quality of design, implementation, maintenance, and support.

Strong project experience in any one of the skill set like Salesforce Field Service Lightning , Docusign / CLM , Community Cloud,Salesforce Commerce Cloud,Salesforce Marketing Cloud,Salesforce Pardot,Salesforce Tableau and Salesforce Slack

Extensive experience in Force.com platform using Apex, Lightning and LWC

Solid Implementation experience using Sales / Service / Custom cloud.

Solid experience in Web services, REST API and implementing common integration patterns between Force.com, ERP and CRM systems.

Should have strong experience in working with middleware that supports Salesforce platforms like Mulesoft, Boomi, Informatica, Tibco, and Fusion middleware.

Ability to define Data migration strategies considering data volumes, external environments and migration approach.

Ability to address security complexities, and design solutions aligning with Salesforce security models.

Should have managed multi environments, multi regions complex project implementations and therefore able to define environmental and deployment strategies.

Experience in working with SLDS, HTML, CSS, Ajax, JavaScript, jQuery

Experience in working with board range of emerging Salesforce products B2B Commerce, Tableau CRM ,CG Cloud, MFG Cloud, Loyalty cloud and Slack

Should have good exposure to working prominent AppExchange products aligned to different industries.

Good experience with proposal activities like RFI/RFP analysis, RAID analysis, resource and effort estimation for Salesforce projects.

Extensive experience managing and delivering multiple projects using Agile Methodology
Preferred Skills

Proven ability to look at technical processes from a strategic standpoint and understand the interrelationships.

Recommend to team members or customers the appropriate and optimal use/configuration of a custom build solution.

Familiarity building custom solutions on SAP, Oracle, MSSQL Server, or other RDMS.

Proven track record of writing, interpreting, and managing deliverables of a consulting engagement.

Awareness of the changing Cloud ecosystem and adjust to new technologies, methods and apps.

Strong communication skills and negotiation skills, conflict resolution

Possess advance Salesforce certifications and Certified as Scrum Master

AutoRabbit Devops tool experience
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required
Degrees/Field of Study preferred
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Active Listening, Analytical Thinking, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Professional Courage, Relationship Building, Salesforce APIs, Salesforce Customization, Salesforce Development, Salesforce Integration, Salesforce Sales Cloud, SelfAwareness, Service Excellence, Strategic Questioning, Teamwork, Well Being

Employment Type: Full Time, Permanent

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People are getting interviews at PwC through

(based on 883 PwC interviews)
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29%
28%
16%
6%
2%
1%
18% candidates got the interview through other sources.
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What people at PwC are saying

3.0
 Rating based on 3 Consulting Manager reviews

Likes

Health policy

Dislikes

Too much poltics

Read 3 reviews

Consulting Manager salary at PwC

reported by 20 employees with 11-16 years exp.
₹12 L/yr - ₹22.7 L/yr
27% less than the average Consulting Manager Salary in India
View more details

What PwC employees are saying about work life

based on 8.6k employees
75%
88%
58%
88%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

PwC Benefits

Submitted by Company
Staff discounts
Professional Memberships
In-house learning tools
Referral Bonuses
Corporate Plan
Buy more leave! +7 more
Submitted by Employees
Work From Home
Health Insurance
Cafeteria
Job Training
Soft Skill Training
Free Transport +6 more
View more benefits

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