Salesforce Technical Analyst - Associate - Consulting

As a Senior Associate, youll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution

PwC Professional skills and responsibilities for this management level include but are not limited to Use feedback and reflection to develop selfawareness, personal strengths and address development areas

Proven track record as an SME in chosen domain

Mentor Junior resources within the team, conduct KSS and lessons learnt

Flexible to work in stretch opportunities/assignments

Demonstrate critical thinking and the ability to bring order to unstructured problems

Ticket Quality and deliverables review

Status Reporting for the project

Adherence to SLAs, experience in incident management, change management and problem management

Review your work and that of others for quality, accuracy and relevance

Know how and when to use tools available for a given situation and can explain the reasons for this choice

Seek and embrace opportunities which give exposure to different situations, environments and perspectives

Use straightforward communication, in a structured way, when influencing and connecting with others

Able to read situations and modify behavior to build quality relationships

Uphold the firms code of ethics and business conduct

Demonstrate leadership capabilities by working with clients directly and leading the engagement

Work in a team environment that includes client interactions, workstream management, and crossteam collaboration

Good Team player

Take up cross competency work and contribute to COE activities

Escalation/Risk management

Minimum Degree Required (BQ) * BE / B Tech / ME / M Tech / B

SC / B

Com / BBA Degree Preferred Bachelors degree Required Field(s) of Study (BQ) Preferred Field(s) of Study BE / B Tech / ME / M Tech / B

SC / B

Com / BBA Minimum Year(s) of Experience (BQ) * US 6 to 10 years of experience in Salesforce Certification(s) Preferred
Required Skills * 6 to 10 years of experience in Salesforce with following skills

Extensive experience working with Sales Cloud, Commerce Cloud, Service Cloud, Marketing Cloud



Experience with Salesforce APIs, Apex Triggers and Classes, SOQL, Force

com Tool and Toolkits



Experience in working with Salesforce Workflow Rules and Approvals, Visual Flow, Process Builder, and Salesforce limitations



Strong project experience in any one of the skill set like Salesforce Field Service Lightning , Docusign / CLM , Community Cloud,Salesforce Commerce Cloud,Salesforce Marketing Cloud,Salesforce Pardot,Salesforce Tableau and Salesforce Slack

Experience with REST/SOAP APIs (XML, JSON)



User Interface LWC, Salesforce Visual Force, HTML5, JavaScript, CSS, Lightening, jQuery, AJAX



Familiar with Salesforce Sites



Familiar with ETL tools (i

e

, Mulesoft s Dataloader)



Experience with Agile development processes, continuous integration, deployments



Working knowledge of Jira or similar project management/issue tracking tools



Strong understanding of design principles, technically scalable data modeling, Force

com development best practices



Develop accurate estimates on level of effort for timely project execution



Review and assure quality in all code entering the codebase



Continually evaluate and refractor code base for increased extensibility



Proficiency in developing unit testing with assertions for core functionality



Comprehensive experience in debugging and troubleshooting in Salesforce



Selfstarter who has the ability to multitask in a dynamic environment



Take responsibility for endtoend solution delivery for their respective tracks



Customerfocused attitude



Detailedoriented individual with the ability to rapidly learn and take advantage of new concepts, business models and technologies



Team player with strong communication skills



Good communication skills



Ability to problem solve highlevel software and application issues



Unit/Integration testing and support of UAT testing including development of test scenarios if required

Data mapping and support of data cleanup

Golive readiness preparation including cutover activities if required

Hypercare coverage after golive
Preferred Skills *

Apex coding (absorbing/processing data)

Integration of thirdparty applications (APIs SOAP, REST, JSON)

Automation (using Batch)

Relational databases (SQL)

Experience working on a team using Scrum or other Agile project framework

Experience in webdesigning, HTML5, CSS3, Hibernate, Git

Experience in integrating Salesforce with other applications via realtime, batch, synchronously and asynchronously

Experience in creating and managing complex workflow rules, data validation and triggers

Experience in Salesforce Out of the Box functionality

Experience in data management and data loading tools such as Data Loader

Strong understanding of release management and change management

Ability to develop technical requirements, prototyping, coding, testing, deployment and support using Agile/Scrum methodologies



AutoRabbit Devops tool experience