Assistant Quality Manager

Position: Assistant Quality Manager/Deputy Quality Manager

Location: Bangalore

Experiences: overall 7+ years of experiences in AM/DM Quality we need candidate from BPO/KPO industry mandatory

Working Days: 5 days working and Sat/Sun off (In case there is any client requirement on priority Saturday will be working

Salary: Depending upon the round of interview.

Mandatory: Six Sigma

Role and Responsibility:

• Oversee daily quality control operations to ensure adherence to company standards.
• Develop and implement quality assurance strategies and processes.
• Manage a team of quality analysts and provide necessary training and guidance.
• Conduct regular audits and inspections to identify areas for improvement.
• Collaborate with cross-functional teams to resolve quality-related issues.
• Prepare and present reports on quality metrics and performance to senior management.
• Ensure compliance with industry standards and regulatory requirements.
• Drive continuous improvement initiatives through root cause analysis and corrective actions

Skills

• Quality Management Systems (QMS)
• Lean Six Sigma
• Root Cause Analysis (RCA)
• Auditing
• Statistical Process Control (SPC)
• ISO Standards
• Regulatory Compliance
• Leadership
• Microsoft Office Suite
• Data Analysis
• Escalation Handling
• Handling rebuttal

Interested candidate can apply on email : Raksha.More@conneqtcorp.com