Software Quality Analyst

Functional skills

1) Experience of having led at least one ISO 9001/TL 9000 audit certification/metrics measurement

2) Extensive experience in Software Quality Metrics measurement and improvement

3) Good level knowledge in PMBOK Process areas

4) Knowledge of CMMI, LEAN/Six Sigma, Agile methodologies

5) Ability to derive useful information/trends from voluminous data

6) Certified Scrum Master Certification

7) Functional knowledge of DevOps

8) Root Cause Analysis skills

9) Basic Business Acumen

Tools Skills

1) Ability to work with MS Excel in creating Charts, Macros, Pivot Tables and generating on demand reports

2) Proficient in making impactful presentations using MS Power Point

3) Proficient in Microsoft Project Plan(MSP)

4) Working knowledge of GITHUB,JIRA, Confluence

Soft skills

1) Ability to connect with and articulate process non compliances, performance status, improvement areas to engineering/unit heads and emphatically advise corrective-preventive actions

2) Ability to lead a cross functional team and drive the desired outcomes

3) Confident, passionate for achieving goals

4) Ability to deliver compelling presentations to achieve a desired outcome

5) Excellent written and verbal communication skills

Key responsibilities

1) Is responsible for applying the principles and practices of software quality assurance throughout the software development life cycle

2) Identify opportunities for process improvement and drive unit/org level transformational changes

3) Conduct Process Compliance audits for Product Units/support functions

4) Facilitate the Project Managers with MSP, scheduling, risk management, planning and other project management process areas.

5) Prepare the organization for external audits and conduct Internal Quality Audits

6) Carry out extensive data analysis, churn out reports & dashboards and present to senior management/unit heads periodically

7) Ensure/facilitate closure of project/process NCs

8) Identify training needs and conduct trainings to bridge the gaps identified in assigned product unit/support functions

9) Should identify patterns across the faults/deviations/problems and suggest and implement process improvements

10) Measure Effectiveness of processes, derive and implement Effectiveness metrics at unit/Orgn. Level.