Customer Service Executive

Job description

• Maintain a quick response rate for customer inquiries via chat and phone.
• Processing and fulfilling online orders.
• Work together with the team to deliver a seamless customer experience.
• Coordinate with fulfillment partners for seamless delivery operations.

Qualifications

• Experience with direct-to-consumer customer support.
• Fluent in English, Tamil, and Hindi.
• Strong sense of time management and ability to handle pressure & multitask.
• Able to commute to and from work (Chennai, Little Mount).

Salary and Benefits

• Great startup working environment with plenty of growth opportunities.
• Starting salary package of between ₹ 2,00,000 - 3,50,000 per annum.
• Signing bonus on your first month.
• Confirmation bonus after 6 months.
• Two days off per week.
• Flexible vacation policy with 22 annual leaves per annum.