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3.8

based on 48.2k Reviews

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1201 Cognizant Jobs

Service Desk Engineer

2-7 years

Hyderabad / Secunderabad, Chennai, Bangalore / Bengaluru

1 vacancy

Service Desk Engineer

Cognizant

posted 22hr ago

Job Description

Role & responsibilities


Associate should be well versed with typical IT Service Desk tasks, including handling user issues over phone, email & tickets with minimum 18 months in a Voice based Service Desk role for International project.
• Should be familiar with basic Citrix, Vmware, Outlook, Network, VPN, Internet, and other Hardware/software troubleshooting techniques.
• Should be willing to work in a 24x7 work environment (predominantly Night shifts,
• Excellent communication is a must as we have the Client round


Preferred candidate profile


Good communication



Employment Type: Full Time, Permanent

Read full job description

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What people at Cognizant are saying

2.2
 Rating based on 5 Service Desk Engineer reviews

Likes

There is nothing to like i suggest PPL not to join in this worst company.

    Dislikes

    No job security,no proper training,not good salary,no appraisals

    • Salary - Bad
      +6 more
    Read 5 Service Desk Engineer reviews

    Service Desk Engineer salary at Cognizant

    reported by 87 employees
    ₹2.2 L/yr - ₹9.5 L/yr
    43% more than the average Service Desk Engineer Salary in India
    View more details

    What Cognizant employees are saying about work life

    based on 48.2k employees
    66%
    87%
    70%
    73%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Cognizant Benefits

    Submitted by Company
    Shape your career
    Invest in yourself
    Learn and grow
    Keep current
    Stay healthy
    Give back
    Submitted by Employees
    Health Insurance
    Cafeteria
    Work From Home
    Free Transport
    Soft Skill Training
    Job Training +6 more
    View more benefits

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