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Excellent Opportunity For Freshers- IT Helpdek : NTT Data Noida

Noida

15 vacancies

Excellent Opportunity For Freshers- IT Helpdek : NTT Data Noida

NTT DATA, Inc.

posted 9hr ago

Job Description


Job description

"NTT DATA- Hiring for Helpdesk/ Service Desk Sr. Representative - Looking for Immediate Joiners "


Role & responsibilities:

  • Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes.
  • Record, Update and Escalate Support issues to the next level in a timely manner.
  • Support all IT onboarding activities for end-users
  • Work with our internal IT Teams on system testing, integration and maintenance.
  • Engage in discovery of new IT business tools, to support our business users as well as our internal IT Team.
  • Seek, Suggest, Evaluate and implement process and Technology improvements.
  • Willing to learn & grow in other IT Business areas
  • 5 days working a week with Rotational shift and Rotational Week off

Requirements for this role include:

  • Excellent English written and verbal communication skills.
  • Exceptional customer service skills.
  • Great Team player
  • Great communication skills, comfortable working with various stakeholders
  • Basic understanding of troubleshooting skills, bug finding, and resolution
  • Ability to work independently within a diverse global team
  • Basic knowledge of IT software and hardware troubleshooting knowledge and skills (Win 10, MacOS, iOS, Android, Google Suite and Microsoft Environment)
  • Any Graduation fresher can apply.


Preferences: - Optional (nice-to-haves)


Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do

- ITIL foundation certified .




Employment Type: Full Time, Permanent

Read full job description

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