Senior Process Executive-Voice

We are seeking a dedicated Senior Process Executive for our CDM/PV team with 2 to 5 years of experience. The ideal candidate will have expertise in MS Excel and domain experience in Complaint Management-LS and Call Center Operations. This role requires working from the office with rotational shifts. Proficiency in English (Read/Write) is essential.

Responsibilities

Qualifications

Certifications Required

Certified Customer Service Professional (CCSP) or equivalent.

The Cognizant community
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About us
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U. S. , Cognizant (a member of the NASDAQ-100 and one of Forbes World s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www. cognizant. com

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CareersNA2@cognizant. com with your request and contact information.

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