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Engaged Employer

Cognizant

Compare

3.8

based on 47.3k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated IT/ITES Company - 2024

1387 Cognizant Jobs

Senior Process Executive-Voice

Cognizant Technology Solutions India Ltd

3.8

based on 47.3k Reviews

2-4 years

₹ 2 - 7.5L/yr (AmbitionBox estimate)

Hyderabad / Secunderabad

1 vacancy

Senior Process Executive-Voice

Cognizant

posted 15hr ago

Job Role Insights

Flexible timing

Key skills for the job

Data Analysis Excel Healthcare Accounts Receivable Claims Adjudication Compliance

Job Description

We are seeking a dedicated Senior Process Executive - HC with 2 to 4 years of experience to join our team. The ideal candidate will have strong technical skills in MS Excel and a background in Accounts Receivables or Provider domains. This role requires working from the office during night shifts. No travel is required.

Responsibilities

Manage and process healthcare claims efficiently to ensure timely resolution.

Utilize MS Excel to analyze and report data accurately.

Handle accounts receivables tasks ensuring all payments are tracked and recorded correctly.

Communicate effectively with providers to resolve any discrepancies or issues.

Maintain up-to-date knowledge of healthcare regulations and compliance requirements.

Ensure all documentation is accurate and filed appropriately.

Collaborate with team members to improve processes and workflows.

Provide support and training to junior team members as needed.

Monitor and report on key performance indicators to management.

Address and resolve any issues or concerns raised by providers or clients.

Participate in regular team meetings to discuss progress and challenges.

Ensure all tasks are completed within the designated timelines.

Contribute to the overall success of the team by meeting individual and team goals.

Qualifications

Possess strong technical skills in MS Excel including advanced functions and data analysis.

Have experience in accounts receivables ensuring accurate tracking and recording of payments.

Demonstrate excellent communication skills for effective interaction with providers.

Show attention to detail in maintaining accurate documentation and compliance.

Exhibit the ability to work collaboratively within a team to improve processes.

Display a proactive approach in addressing and resolving issues.

Have a background in the healthcare domain particularly in provider interactions.

Be capable of providing support and training to junior team members.

Maintain a high level of organization to manage multiple tasks efficiently.

Show commitment to meeting deadlines and achieving team goals.

Demonstrate the ability to monitor and report on performance metrics.

Possess a strong understanding of healthcare regulations and compliance.

Certifications Required

Certified Healthcare Financial Professional (CHFP) or equivalent certification preferred.

Employment Type: Full Time, Permanent

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Cognizant Interview Questions & Tips

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What people at Cognizant are saying

3.8

Rating based on 3k Senior Processing Executive reviews

Anonymous · Voice / Blended in Bengaluru

Likes

Salary is good this is the only thing which allows your mind to work.

Dislikes

Manager, senior manager and process head don't have process knowledge. Manager just busy in Microsoft teams calls. Poor trainer. Just go to office login do your work logout go back to home. manager TL they won't give one on one meeting. Don't know how to take care of employees. Force to do extra work. No proper help on bench. Once..Read More

Read 3k reviews

Senior Processing Executive salary at Cognizant

reported by 28.4k employees

₹1.8 L/yr - ₹9 L/yr

11% more than the average Senior Processing Executive Salary in India

View more details

What Cognizant employees are saying about work life

based on 47.3k employees

66%

87%

70%

73%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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