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3.8

based on 48.8k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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1115 Cognizant Jobs

Programmer Analyst

2-4 years

₹ 3 - 9L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Pune

1 vacancy

Programmer Analyst

Cognizant

posted 11hr ago

Job Description



We are seeking a dedicated Systems Engineer with 2 to 4 years of experience in Service Desk App Support. The ideal candidate will work in a hybrid model primarily during the day shift. This role involves providing technical support troubleshooting and ensuring the smooth operation of our service desk applications. The candidate will play a crucial role in maintaining system efficiency and user satisfaction.


Responsibilities

  • Provide technical support for service desk applications ensuring timely resolution of issues.
  • Troubleshoot and resolve application-related problems to maintain system efficiency.
  • Monitor system performance and identify areas for improvement.
  • Collaborate with other IT teams to ensure seamless integration of service desk applications.
  • Develop and maintain documentation for application support processes.
  • Assist in the deployment and configuration of service desk applications.
  • Conduct regular system audits to ensure compliance with company policies.
  • Implement best practices for application support and maintenance.
  • Provide training and support to end-users to enhance their understanding of service desk applications.
  • Participate in the development and implementation of new features and updates for service desk applications.
  • Ensure data integrity and security within the service desk applications.
  • Analyze user feedback and provide recommendations for system improvements.
  • Stay updated with the latest trends and technologies in application support.

  • Qualifications

  • Possess a bachelors degree in Computer Science Information Technology or a related field.
  • Have 2 to 4 years of experience in Service Desk App Support.
  • Demonstrate strong troubleshooting and problem-solving skills.
  • Exhibit excellent communication and interpersonal skills.
  • Show proficiency in monitoring and maintaining system performance.
  • Have experience in developing and maintaining support documentation.
  • Be familiar with best practices for application support and maintenance.
  • Display the ability to work collaboratively with other IT teams.
  • Possess a keen eye for detail and a commitment to data integrity and security.
  • Show a proactive approach to learning and implementing new technologies.
  • Demonstrate the ability to analyze user feedback and provide actionable recommendations.
  • Exhibit strong organizational skills and the ability to manage multiple tasks simultaneously.
  • Be committed to providing exceptional support and enhancing user satisfaction.
  • The Cognizant community
    We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

    • Cognizant is a global community with more than 350, 000 associates around the world.
    • We don t just dream of a better way - we make it happen.
    • We take care of our people, clients, company, communities and climate by doing what s right.
    • We foster an innovative environment where you can build the career path that s right for you.

    About us
    Cognizant is one of the worlds leading professional services companies, transforming clients business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U. S. , Cognizant (a member of the NASDAQ-100 and one of Forbes World s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www. cognizant. com

    Our commitment to diversity and inclusion

    CareersNA2@cognizant. com with your request and contact information.

    Disclaimer


    Employment Type: Full Time, Permanent

    Read full job description

    Cognizant Interview Questions & Tips

    Prepare for Cognizant Programmer Analyst roles with real interview advice

    Top Cognizant Programmer Analyst Interview Questions

    Q1. 1 Tell me about your self 2 What is c# 3 What is oops concept 4 What is Delegate 5 Difference between polymorphism and what are its type 6 W ... read more
    Q2. What is stack? How do you convert a queue to stack?
    Q3. What is the difference between structure and class?
    View all 240 questions

    What people at Cognizant are saying

    3.7
     Rating based on 5.4k Programmer Analyst reviews

    Likes

    Cognizant’s support in learning and skillup.

    Dislikes

    The working life balance at Cognizant is not good, the working culture is not supportive to your skills. They tell to do skillup but later they do not support to get you work in the specific domain.

    • Salary - Poor
    • +4 more
    Read 5.4k Programmer Analyst reviews

    Programmer Analyst salary at Cognizant

    reported by 55.5k employees
    ₹2.4 L/yr - ₹8 L/yr
    7% less than the average Programmer Analyst Salary in India
    View more details

    What Cognizant employees are saying about work life

    based on 48.8k employees
    66%
    87%
    70%
    73%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Cognizant Benefits

    Submitted by Company
    Shape your career
    Invest in yourself
    Learn and grow
    Keep current
    Stay healthy
    Give back
    Submitted by Employees
    Health Insurance
    Cafeteria
    Work From Home
    Free Transport
    Soft Skill Training
    Job Training +6 more
    View more benefits

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