Junior System Administrator:

Junior System Administrator:

Work Location: 5th Floor, Sri Durga Towers, Above UCO Bank, Road No 10, Banjara Hills, Hyderabad 500034 Telangana, India

Work timings: 7:00 PM IST 4:00 AM IST

Job description

• Serve as the backup resource in providing IT support for the Hyderabad office.

Office 365:

• Create email accounts for new users.
• Back up Outlook email data.
• Create SharePoint sites for teams or projects.
• Create and grant access to OneDrive folders for employees.
• Assist in the annual renewal of Office 365 and provide support.

Network Issues:

• Troubleshoot LAN and Wi-Fi connectivity issues.
• Perform driver software upgrades and validations.
• Timestamp LAN connections for wires, switches, MUX, firewall, and router.
• Raise and follow up on support tickets with the ISPs customer support team.

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Monthly Maintenance:

• Perform regular maintenance on laptops, including system checks and updates.
• Clear temporary files and browser history.
• Update Windows, Office 365, and antivirus software.
• Uninstall unnecessary programs.
• Obtain acknowledgment forms from users.

Biometric:

• Send daily attendance reports to the HR department.
• Update biometric data monthly.
• Enroll new employees in the biometric system (fingerprints and access cards).
• Purchase new ID cards for new hires in multiple locations.

Backups / Exit Checklist:

• Back up data from laptops.
• Obtain signatures from employees during exit processes.
• Verify the condition of laptops and other assigned assets.
• Reset credentials for mail/IT support and other software.
• Delete biometric access and collect access cards.

Onboarding & Exit Formalities:

• Obtain signatures from employees for computer and technology use policies.
• Assign laptops to new employees.
• Verify IT assets during the exit process