SDR Team lead

About Us:

Cleartax is a leader in Enterprise SaaS solutions for Tax Compliance and Supply Chainmanagement. As we expand our footprint in the Middle East, we are seeking an experiencedand dynamic Team Lead - Sales Development to manage our Sales DevelopmentRepresentative (SDR) team. This role focuses on driving growth in the Middle East market,especially in KSA and UAE, by building and managing a high-performing team responsible forboth inbound lead qualification and outbound outreach.We are specifically looking for candidates with international sales development experienceand a proven track record of executing and managing outbound lead generation efforts targetinglarge enterprises.

Key Responsibilities

Team Leadership and Coaching

Lead and mentor a team of 5+ SDRs focused on inbound lead qualification andoutbound lead generation efforts.

Train and coach the team to develop effective outreach strategies targeting CXOs, TaxHeads, and Finance Heads in large enterprises.

Foster a high-performance team culture by setting clear goals, providing actionablefeedback, and encouraging continuous skill development.Sales Development Processes and CRM Management

Establish and optimize sales development processes using CRMs like Salesforce toensure streamlined lead management, tracking, and reporting.

Ensure accurate data entry and maintenance of the sales development pipeline forseamless collaboration with sales teams.Middle East Market Execution

Implement outbound lead generation strategies specifically tailored to the uniquebusiness environment of the Middle East, with a focus on KSA and UAE.

Leverage prior experience in executing and scaling sales development functions to drivesuccess in the region.

Guide the team in crafting personalized outreach to engage senior decision-makers(CXOs, Tax Heads, Finance Heads) effectively.

Ensure Cleartax is positioned as a leader in SaaS solutions through consistent,high-quality engagement efforts.Inbound Lead Qualification

Oversee the qualification of inbound leads generated from marketing and otherchannels, ensuring a strong pipeline of high-potential opportunities.Performance Tracking and Reporting

Track team performance against KPIs, including pipeline growth, lead quality, andconversion rates.

Prepare detailed performance reports for senior leadership, identifying trends,opportunities, and areas for improvement.Qualifications and Requirements

Experience: 5-8 years of experience in sales development or business development, with atleast 2+ years managing teams of 3 or more SDRs.

Proven success in international sales development roles, particularly inenterprise SaaS or similar solutions.

Experience with outbound lead generation targeting large enterprises, preferablyin the Middle East market (KSA and UAE).

CRM Expertise: Strong proficiency in setting up and managing sales developmentworkflows using CRMs like Salesforce.

Outbound Sales Development Skills: Demonstrated ability to train and coach SDRteams for outbound outreach to senior decision-makers.

Regional Knowledge: Familiarity with the Middle East business environment, includingcultural nuances and business practices, is highly desirable.

Language Skills: Proficiency in Arabic is a bonus but not mandatory.

Education: Bachelor s degree in Business, Marketing, or a related field; MBA is a plus.