Technical Application Consultant - ServiceNow (7-13 yrs)

In Service Delivery - IT, we are dedicated to securing the best process support for an international business in rapid growth.

The vacancy is in the team, Service Delivery - India, where we are looking for a senior technical resource that possesses advanced administration capability and is able to design, build, and customize ServiceNow applications and services. The ServiceNow Application Developer has a software development background that will be enhanced by ServiceNow System Administration, ServiceNow Advanced System Administration, Scripting in ServiceNow, and Application Creation in ServiceNow

We offer an exciting and challenging working environment in an international team of highly skilled and qualified colleagues. The job provides good opportunity to grow your competencies further with like minds. We are a company that provides favourable opportunities for personal as well as professional development, including good possibilities for continued education. We offer flexible working hours and support equal opportunities and encourage all qualified candidates to apply.

Responsibilities / Tasks :

Roles And Responsibilities : Service Now Developer

Profile And Qualifications :

Profile :

- Enterprise and/or IT Service Management

- Advanced System Administration

- ServiceNow Application Development

- Supports in design, build, and customize ServiceNow applications and services

- Experience with database design schemas and data modeling

- Strong requirements gathering experience

- Scripting

- Experience with middleware and Integration technologies

- Portal Design and coding

- Several years related work experience in ITSM Process Design, tool and implementation projects

- Experience designing, transitioning, and supporting services

- Experience of process implementation and improvement

- Understand in detail the IT Service Management requirements of a large multi-site, multi-disciplined organization

- Charismatic and focused approach is required

- Clear understanding of governance requirements across multiple site

- Ability to professionally present to both large and small audiences

- Ability to produce written material (reports, case studies, etc.) to a high standard

- Familiar with the implications of organizational change and methods of enabling successful change

- Ability to adapt experience to accommodate diverse scenarios sometimes outside your natural comfort zone

- Experience working in and adapting to diverse organizational cultures

Core ServiceNow Module skills required :

- Platform core functionalities including Scripting in various areas (Business Rules, Client Scripts, UI Actions, ACLs, UI Policies, Portal Pages, UI pages)

- Security/ACL Creation and Updates

- ITSM including Experience in Service Catalogue development

- Workflow, Flow designer

- CMDB (Discovery or Orchestration Configuration and Refining and Reconciliation Handling of CMDB)

- ITOM (Alert and Event Management)

- HRSD

- SecOps (SIR & Vulnerability Response)

- ITBM

- SAMPro and Asset Management

- Integration HUB and APIs

- Develop integration with 3rd Party tools using Scripted and OOB REST API and SOAP webservices

- Portal - Writing code using JavaScript, HTML, Angular, CSS and AJAX

- Predominantly communicates with others within the organization.

- Communication is 50% with internal teams and 50 % with external service provides

- Design Review Board (Development Leads)

- Operations Board

- Delivery methodology (per squad / product line)

Your Profile / Qualifications :

- Degree in IT or any related Computer Science

- Diverse IT background with significant experience in large scale corporations