Telesales/New Business Development Executive

• Lead Generation & Cold Calling
• Identify potential customers through market research and databases.
• Conduct outbound cold calls to generate leads and convert them into prospects.
• Follow up on inquiries received through online platforms, emails, and website queries.
• Sales Conversion & Business Development
• Engage potential clients through persuasive communication and pitch the company's products/services.
• Understand client requirements and suggest appropriate solutions.
• Set up virtual or physical meetings for senior sales representatives if required.
• Achieve monthly and quarterly sales targets.
• Customer Relationship Management
• Maintain relationships with new and existing clients for repeat business opportunities.
• Address customer queries and concerns professionally.
• Follow up with leads and ensure conversion through regular engagement.
• Data Management & Reporting
• Maintain accurate records of all calls, leads, conversations, and sales outcomes in CRM software.
• Provide weekly/monthly reports on call performance, lead conversions, and sales progress.
• Collaboration & Coordination
• Coordinate with the sales and marketing teams for lead qualification and promotional activities.
• Assist in implementing marketing campaigns to enhance sales effectiveness.
• Market Awareness & Competitor Analysis
• Stay updated on industry trends, competitor activities, and new business opportunities.
• Suggest improvements in sales strategies based on market feedback.

Qualifications & Skills Required:

• Educational Qualification: Bachelors degree in Business Administration, Marketing, Commerce, or a related field (preferably B.Sc Graduate).
• Additional certification in Sales or Telesales will be an advantage.
• Experience:1-3 years of experience in telesales, business development, or inside sales (preferably in B2B sales).
• Experience in the chemical industry or industrial sales is a plus.
• Technical Skills: Proficiency in MS Office (Excel, Word, PowerPoint).
• Experience in using CRM software (Zoho CRM, Salesforce, or similar).

Soft Skills:

• Strong verbal and written communication skills in English and regional languages.
• Excellent persuasive and negotiation skills.
• Self-motivated, result-oriented, and able to handle objections effectively.
• Good organizational and time management skills.
• Preferred Work Location:
• Office-based or hybrid (depending on company policy).
• Candidates with prior experience in B2B sales will be given preference.