Team Manager - Global Travel & Expense Team

Role & responsibilities

• Responsible for direct oversight of the Travel and Expense programs, owning and driving both the daily operations and the global strategy for the programs
• In depth understanding in SAP concur expenses and has subject matter expertise in driving concur deployment
• Drives collaborative relationships with key stakeholders to resolve issues, recognize opportunities, and drive continuous improvement using design-thinking and customer centric mindset
• Hands on experience in report building using cognos reporting tool and other analytical tools
• Driving functional and business requirements for concur implementation and playing a key role in the implementation of Concur, including system configuration, user training, and change management.
• Fraud detection and implementation of solutions such as Concur detect
• Resolution of queries raised by team members and work closely with cross functional teams /project team /IT team for resolution
• Identify areas for improvement and suggest strategies to optimize expense reporting processes
• Stay updated on global policies, regulations, and best practices related to expense reporting and Concur
• Coaching the team and providing ongoing support and troubleshooting for concur related issues and strong accounting knowledge
• Has strong experience in ERP migrations and decommissioning activities and hands on experience on SAP and JDE
• Excellent people management skills
• Other duties as assigned

Minimum Qualifications

• Bachelors degree, or equivalent, in a related field with 12+ years of experience working in Travel & Expenses management.
• Subject matter expertise in SAP Concur and cognos reporting
• Strong stakeholder management experience and ability to interact with different levels of stakeholders
• Continuous improvement background and prior experience working on implementing Concur detect
• Prior people management experience managing large teams e
• SAP Concur certification is added advantage

Preferred Qualifications

• Indepth knowledge in SAP Concur Expense
• Exhibits high levels of judgment, innovation and creativity; is a critical thinker
• Excellent documentation and requirements analysis with experience developing and/or presenting business cases
• Strong hands-on experience in ERP such as SAP /JDE
• Ability to lead end to end concur implementation, testing and support project milestones