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169 Hitachi Jobs
Team Manager
Hitachi
posted 23d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Understanding of modern web technologies and the relationships between them
- Mush have an understanding of Java Scrips, HTML, Java, Pearl, SQL
- Experience troubleshooting web applications and performance issues
- Ability to analyze/extrapolate issues via logs and other sources of information to provide infrastructure and application teams a good starting point for in-depth reviews
- Familiarity with eCommerce Platforms (Support, Site Development, or QA role)
- General knowledge about working with Google, Tealium, Salesforce, and Pega technologies
- Advanced-level Excel and PowerPoint
- Some experience in digital marketing, CRO, digital analytics,decisioning, personalization, recommendations, or UX disciplines
- Ability to identify, research, and quantify business problems using statistical analyses on large data sets
Requirements:
- 7+ years of experience in Team Management, Team Leading, Technical Support in Technical Products
- Oversee the flow of tickets through different levels of support to ensure proper speed of response and resolution
- Develop and administer a consistent scheduling system to optimize and verify coverage
- Provide real-time guidance and recommendations to engineers requesting assistance, or through proactive tracking
- Capture engineer feedback for system-wide improvements and communicate them to leadership operations and program teams
- Request and schedule training to improve engineersknowledge and/or soft skills
- Help augment team manager activities around interviewing, new hire onboarding, and issues management
- Driving process compliance across the Engineer population, modifying existing processes where required, and analyzing ticket flow for efficiency gains
- Prior experience in team management and process improvement recommended
- Handle manager escalation process for irate Customers to drive low executive escalations
- Excellent experience addressing direct and executive management
- Keep attrition within the defined goals and share weekly early warning reports with me
Job Responsibilities:
- Understanding of modern web technologies and the relationships between them
- Mush have an understanding of Java Scrips, HTML, Java, Pearl, SQL
- Experience troubleshooting web applications and performance issues
- Ability to analyze/extrapolate issues via logs and other sources of information to provide infrastructure and application teams a good starting point for in-depth reviews
- Familiarity with eCommerce Platforms (Support, Site Development, or QA role)
- General knowledge about working with Google, Tealium, Salesforce, and Pega technologies
- Advanced-level Excel and PowerPoint
- Some experience in digital marketing, CRO, digital analytics,decisioning, personalization, recommendations, or UX disciplines
- Ability to identify, research, and quantify business problems using statistical analyses on large data sets
- What We Offer
- Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom
- Our customer list is full of fantastic global brands and leaders who love what we build for them
- Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment or even abroad in one of our global centers or client facilities!
- Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to , and paid time off and holidays
- Professional Development: Our dedicated Learning Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings
- Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses
- Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties
- Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Team Manager roles with real interview advice
Top Hitachi Team Manager Interview Questions
Q1. 1What is a reconciliation ? and reconciliation types?
asked in
Senior Executive interview
Q2. What is accounts? What is important of accounts?
asked in
Senior Executive interview
What people at Hitachi are saying
Rating based on 1 Team Manager
review
Anonymous · Finance & Accounting
in Pune
Likes
Great culture Supportive team
- Skill development - Good
+4 more
Dislikes
Losing business in consulting
Team Manager salary at Hitachi
reported by
5
employees
with 2-17
years exp.
₹8.3
L/yr - ₹21.2
L/yr
32%
more
than the average Team Manager Salary in India
View more details
What Hitachi employees are saying about work life
based on 635 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Hitachi Benefits
Submitted by Company
Job Training Health Insurance Soft Skill Training 
Cafeteria
Submitted by Employees
View more benefits 
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