Manager, Solution Consulting

Bureau is an all-in-one platform for identity decisioning, fraud prevention and compliance requirements. Trusted for enhancing security and compliance, Bureau simplifies identity management for businesses. This is a place where we celebrate homegrown leaders, and have an open-door policy where your voice matters, your ideas flourish, and your potential knows no bounds. We are driven to put our best foot forward everyday with confidence, growth, customer obsession and speed as our core values here at Bureau. Think of us as a launching pad for your growth.
Come join us and help restore trust in online interactions!

What to expect from the role?

As a Solutions Engineer, you will play a critical role in supporting our sales efforts by providing technical expertise and driving successful integration of our fraud detection and identity verification solutions. You will work closely with our customers, sales team, and development teams to understand customer requirements, develop customised solutions, and ensure successful implementation.

How will your day look like at Bureau?

• Collaborate with the sales team to understand customer needs and develop technical solutions tailored to their requirements

• Collaborating with product managers to gather and communicate client and market needs, aiming to influence product improvements.

• Conduct technical pre-sales activities, including RFP (Request for Proposal) and RFI (Request for Information) responses, product demonstrations, and presentations to showcase the capabilities of our solutions

• Lead the integration efforts for new clients, ensuring smooth and timely implementation of our fraud detection and identity verification solutions

• Work closely with the development team to provide feedback and suggestions for product enhancements and new features based on customer requirements and market trends

• Assist clients with API and SDK integration, troubleshooting any technical issues, and providing guidance on best practices

• Utilize your expertise in SQL and Python to manipulate and analyze data as needed for fraud analysis and reporting

• Provide technical training and support to clients, ensuring they have a thorough understanding of our solutions and can effectively leverage them to address their fraud detection and identity verification needs

• Stay up to date with industry trends, emerging technologies, and best practices related to fraud detection, identity verification, and data security

  
  

What does it take to be in this role?

• Bachelors degree in Computer Science, Engineering, or a related field

• 5-8 yrs of experience in a similar role, preferably with experience in fraud detection, identity verification, or related fields

• Strong technical background with proficiency in API and SDK integration

• Solid understanding of SQL and Python for data manipulation and analysis

• Familiarity with fraud analysis techniques and tools is highly desirable

• Excellent communication skills with the ability to effectively communicate complex technical concepts to both technical and non-technical audiences

• Strong problem-solving skills and ability to thrive in a fast-paced, dynamic environment

• Demonstrated experience in handling RFP and RFI processes

• Experience in the financial services or e-commerce industry is a plus

• Based in India, with a preference for candidates located in Bangalore

Location: Mumbai, India

Work experience: 5-8 yrs

1. Your growth is our responsibility.

We emphasise on learning and development over material perks and are happier to nourish your mind. If theres a book, course, or program that enhances your work at Bureau, feel free to pursue it well take care of the financial aspect.

1. We believe in flat structures

While we do have designations and reporting managers, our structure fosters a lot more freedom. You can collaborate with anyone, explore job rotations, transition between different projects, and express your opinions openly to whomever you choose.

1. Homegrown Leaders

Our nurturing environment and specialized programs, like ElevateEngg, have led to success stories where even interns grow into impactful leadership roles over time.

FAQs:

1. What is our hiring process like?
   We start with a friendly chat to get to know each other and align goals. Then, we ll have 2-3 discussions where we ll dive into real-world examples to explore your skills. Finally, we ll make sure you re a great fit with our culture and values.

2. How can I improve my chances of getting hired?
   Get to know Bureau s mission and what we re all about. Understand the role, and think about how your past work connects with it. Keep your resume simple, clear, and to the point (2 pages or less) to highlight your skills and experience.

3. What is Bureau s approach to diversity and inclusion?
   We believe in a diverse and inclusive culture where everyone s voice matters. We focus on diverse referrals, inclusive hiring, and offer special leaves to support our team. Our goal is for everyone to feel valued and empowered to grow with us.

4. What learning and growth opportunities can I expect at Bureau?
   At Bureau, we re all about growth. You ll have access to learning resources, mentorship, and exciting projects that help you level up in your career. We re committed to helping you grow and encourage continuous learning along the way.