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4 BDFL TECHNOLOGIES Jobs

Customer Care Intern

0-1 years

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Customer Care Intern

BDFL TECHNOLOGIES

posted 3mon ago

Job Role Insights

Flexible timing

Job Description

Make outbound calls to potential clients/customers to introduce the company s products/services.
Handle inbound inquiries and provide detailed information about offerings.
Understand customer needs and address their queries effectively.
Maintain accurate records of calls and update the customer database with relevant information.
Follow up on leads and manage relationships with potential customers.
Assist the sales/marketing team in achieving targets by setting appointments and generating leads.
Collaborate with the team to improve call strategies and enhance customer engagement.
Participate in team meetings and share updates on progress and challenges.

Key Skills & Requirements:
Excellent verbal communication skills in English
Strong interpersonal skills with a customer-centric approach.
Ability to handle rejections professionally and remain motivated.
Basic knowledge of MS Office (Word, Excel) and CRM systems (preferred but not mandatory).
Ability to work in a fast-paced environment and adapt to changing priorities.
Attention to detail and strong organizational skills.
Self-motivated with a desire to learn and grow.
Any prior experience in telecalling, sales, or customer service will be a plus but is not mandatory.

Employment Type: Full Time, Permanent

Read full job description

What people at BDFL TECHNOLOGIES are saying

What BDFL TECHNOLOGIES employees are saying about work life

based on 1 employee
100%
100%
100%
Flexible timing
Monday to Saturday
No travel
View more insights

BDFL TECHNOLOGIES Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

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