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MC L3-Service
Bajaj Auto
posted 26d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Handling territory as ASM.
- Step up the customer experience.
- Meet the Business targets on Free Service redemption, Paid service share and Dealer & ASDs workshops revenue growth
- Product performance feedback and competition benchmarking.
- TPM Implementation at Dealerships and drive the Service agenda
- Tracking competitor activities and keeping abreast with the latest trends and requirements.
- Readiness for new products.
- Product failure report and analysis to HO team.
- Implementing Service Quality Systems at Dealers, branches & ASDs, evaluation and Improve - PDCA
- Maintaining Service standards of Customer care and Vehicle care at Dealers, branches & ASDs across the territory.
- Service network/ Capacity expansion as per DSS norms Dealers & ASDs.
- Control on Warranty Claims
- Promoting Sales by providing service support.
- Promoting Genuine Spares Sales.
6
Competency Requirements
Technical/ Functional
Dealership Management, Product Knowledge, Market Knowledge , Network development, Basics of Finance
Behavioral
Analytical Skills, People Management, Influencing Skills, Training Skills, Managing Teams, Achievement Orientation, Customer Focus
7
Interface
Internal
External
Direct Interface
Sales, Marketing, Spares, Network
Dealers
Development, Central Quality Assurance
Indirect Interface
--
--
8
Any other specific requirements
Candidate should know local language spoken in the region
Employment Type: Full Time, Permanent
Read full job descriptionBajaj Auto Interview Questions & Tips
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Top Bajaj Auto Interview Questions
Q1. Market share of motorcycle in North Zone viz Delhi, Haryana, Rajasthan, Punjab, Chandigarh, Jammu and Kashmir
asked in
Office Assistant interview
Q2. If some one in our company slaps you or indulge with you in quarrel , what action would you take against that employee ?
asked in
Maintenance Manager interview
Q3. Explain the SMT process for PCB. What are the checks and testing you will ensure to make your product defect free.
asked in
R&D Manager interview
People are getting interviews at Bajaj Auto through
People are getting interviews through
(based on 172 Bajaj Auto interviews)
Campus Placement
Job Portal
Company Website
Walkin
Referral
Recruitment Consultant
46%
9%
8%
8%
5%
2%
22% candidates got the interview through other sources.
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Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Bajaj Auto are saying
What Bajaj Auto employees are saying about work life
based on 3.5k employees
Strict timing
Monday to Saturday
No travel
Day Shift
Bajaj Auto Benefits
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