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41 Axiom Technologies Jobs
SD Analyst
Axiom Technologies
posted 2d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Have direct involvement in the work being undertaken by the team;
Provide technical advice to the team
Where the customer is global, liaise with counterparts from other global service desks, to
ensure re-distribution of training/awareness
Carry out performances appraisals and assessments on a regular basis
Coach, develop and motivate team members
Perform call shadowing and additional coaching during the take on of new/ incremental
business
Owning ticket performance of service desk against Incident and Change tickets.
Reports (If required as per contract)
- 5+ years of relevant experience.
Employment Type: Full Time, Permanent
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