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101 OnActive Consulting Jobs
Manage Engine Engineer
OnActive Consulting
posted 29d ago
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Job Description
Job Description:
Installation of Manage Engine Products like Endpoint Central, Service Desk, OP Manage and others
Pre sales presentations, demo and POC of Manage Engine tools at customer site or through MS Teams
Troubleshoot and Resolve support issues at customer site, raise support tickets with Manage Engine and get them resolved
. Training and supporting other team members on Manage Engine.
Preparation of presales documentation and also of Prerequisites required at customer site for installation
Quarterly Audit of Manage Engine products installed at customer site and share the shortcomings and improvements to be made.
Ensuring support SLA s are being met.
Logging and closing tickets on an online ticketing system.
Preparation of sign off documentation and improvement checklist.
Skill Requirements:
Good communication skills.
Mandatory Requirements:
3 Years experience in the Implementation of Manage Engine or managing.
Should have own conveyance
Employment Type: Full Time, Permanent
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