SAP SuccessFactors Consultant L3

Based within Managed Services team you will work closely with the SuccessFactors Product Owner, our SuccessFactors support partner and HR Operational Excellence team to define and deliver suitable solutions for often complex requirements, using standard SuccessFactors functionality.

You will play a key role in ensuring the global HR systems landscape is continuously improved and developed to provide the best possible colleague experience.

In addition to SuccessFactors this role also provides the opportunity to work with other SAP products including SAP Enable Now, SAP Cloud for Customer and SAP Jam, each playing their part in the overall HR systems landscape.

Main responsibilities

• Analyse and act independently on request or incidents raised by stakeholders for SAP SuccessFactors application and resolve it within the agreed SLA and with quality
• Requirements gathering, solution design and configuration of SuccessFactors.
• Providing expert advice on SuccessFactors functionality and suggesting solutions that are considered best practice.
• Assess new features in each release and provide recommendations to the Product Owner and HR team.
• Work closely with our support partner in the design, test and deployment phases of new features, ensuring that solutions meet business requirements.
• Monitor software usage to ensure appropriate software licensing and subscription contracts are adhered to, reporting anomalies and/or potential savings.
• Ensure configuration documentation is created, updated and reviewed to aid the smooth running of our HR systems.
• Undertake analysis work to identify root cause with ability to discuss and brainstorm with other team members and assist in reducing re-occurring issues/incidents

Requirements

• More than 5 years Employee Central, Time Off / Time Tracking & Onboarding 2.0 experience working with SAP in the end user environment or consulting with good support & configuration experience
• Demonstrable experience working in a team of application experts delivering SuccessFactors changes.
• Good communication skills. Ability to communicate technical explanations to non-technical teams.
• Certification in Employee Central and Time Off is essential.
• Strong configuration skills with Time Off is advantageous