Assistant Manager/ Deputy Manager, CRM

As a CRM expert, you will have to handle and solve all kinds of client issues/queries, providing clear & prompt solution to customers with inter departmental co-ordination.

Graduate with 4+ years relevant experience in CRM with a renowned developer.

Knowledge of consumer trends & trade practices.

Can work independently.

Should have proficiency in English written and spoken.

Working knowledge of Excel and power point.

Build and maintain strong, long-lasting customer relationships.

Handling Customer Query regarding the launch and prelaunch projects.

Maintaining Database of various projects for new bookings, collections for the day & status of all cheques.

Coordinating with clients from the time of allotment to possession.

Ensuring timely execution and registration of agreement to sell & allotments.

Handling Transfers, Addition & Deletion of applicant name.

To achieve maximum Customer Satisfaction, handling customer grievances, maintaining long term relationship.

Responsible for sending demands and reminders to the customers, collection of dues, monitoring the outstanding, interest settlements & meeting collection targets.

Responsible for responding to all customer communication (written and calls) etc

Responsible for execution of Sub-lease deed/Conveyance deed.Technical Competencies: