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4.3

based on 13 Reviews

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137 Mantras2Success Consultants Jobs

Customer Service Executive (Email Support)

0-3 years

Mumbai

1 vacancy

Customer Service Executive (Email Support)

Mantras2Success Consultants

posted 5d ago

Job Role Insights

Flexible timing

Job Description

The Customer Service Mail Support Representative is responsible for providing excellent customer service to customers who have questions or concerns about their account. This includes responding to customer emails in a timely and accurate manner, resolving customer issues, and providing excellent customer service.
1st and 2nd Saturday will be off, along with all sundays
Responsibilities:
  • Respond to customer emails in a timely and accurate manner
  • Resolve customer issues in a timely and efficient manner
  • Provide excellent customer service to customers
  • Maintain a positive and professional demeanor
  • Stay up-to-date on company policies and procedures
  • Work with other members of the Customer Service team to ensure that customer needs are met
Qualifications:
  • High school diploma or equivalent
  • 1 year of experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Strong customer service skills
  • Ability to work independently and as part of a team
  • Ability to handle multiple tasks simultaneously
  • Strong attention to detail
  • Proficient in Microsoft Office Suite
Benefits:
  • Competitive salary and benefits package
  • Opportunity to work with a team of experienced professionals
  • Chance to make a difference in the lives of our customers
  • a challenging and rewarding work environment
If you are a highly motivated and customer-focused individual with excellent written and verbal communication skills, we encourage you to apply for this position. We offer a competitive salary and benefits package, as well as the opportunity to work with a team of experienced professionals.
 
Key Skills :
  • Email Support
  • Client Service
  • Customer Support

Employment Type: Full Time, Permanent

Read full job description

What people at Mantras2Success Consultants are saying

What Mantras2Success Consultants employees are saying about work life

based on 13 employees
60%
37%
55%
100%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

Mantras2Success Consultants Benefits

Work From Home
Job Training
Team Outings
Education Assistance
Soft Skill Training
Free Transport +6 more
View more benefits

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