Marketing Operations Associate

Job Description:

• Manage request team queue that converts issues for new marketing project requests into proper activity type (project)
• Implement project workflows by selecting and modifying approved templates to align with specific functional requirements
• Assess and prioritize incoming requests using intake forms to determine scaling needs and ensure optimal resource allocation
• Allocate project tasks in bulk based on established resource pool assignment rules, optimizing team workload and efficiency
• Collaborate with team members to review and confirm key deliverables, timelines, and resource needs for each project or activity
• Facilitate the transition of projects to the designated traffic coordinator for initial quality control check
• Communicates with traffic coordinators to provide status updates and works with team to adjust timelines according to priorities
• Liaises with traffic coordinators and US-based team members to track and report progress, provide status updates and adjust timelines according to shifting priorities, ensuring seamless internal collaboration and alignment across teams.

Requirements:

• Minimum of 4 years of experience in resource or project management role
• Experience using Adobe Workfront or other project management software
• Solid knowledge of marketing operations processes and other area workflows
• Able to understand complex project requirements and recognize dependencies relevant to resourcing
• Extremely methodical, detail-oriented and deadline driven tracking multiple projects at once
• Ability to produce accurate work independently, and with others.
• Understanding of business and marketing fundamentals and background in workflow management.

Compensation and Benefits

• Compensation: Commensurate with Industry standards 
• Other Benefits: Provident Fund, Gratuity, Medical Insurance, Group Personal Accident Insurance etc. employment benefits depending on the position.