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Engaged Employer

Alstom Transportation

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3.8

based on 2.5k Reviews

1 Alstom Transportation Analyst Job

ANALYST - Microsoft Teams

ALSTOM India Limited

3.8

based on 2.5k Reviews

4-6 years

₹ 12.5 - 14.0415L/yr (AmbitionBox estimate)

Bangalore / Bengaluru

1 vacancy

ANALYST - Microsoft Teams

Alstom Transportation

posted 10d ago

Job Role Insights

Flexible timing

Key skills for the job

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Job Description

ANALYST- Microsoft Teams

Date: 17 Dec 2024

Location: Bangalore, KA, IN

Company: Alstom

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Unified Communications Level 2 Engineer in our IT department we re looking for

Your future role

Take on a new challenge and apply your robust Unified Communications expertise in a new cutting-edge field. You ll work alongside dedicated and collaborative teammates.

Youll be pivotal in ensuring the seamless delivery of Office365 services to our global workforce. Day-to-day, you ll work closely with teams across the business (such as the UCC Level 3 Team, Microsoft, Service Desk, etc.), managing end-to-end service delivery and much more.

You ll specifically take care of PSTN conferencing, VOIP Telephony, Unified Communication, Teams Calling, and Voice and Video systems, but also contribute to the management of other Office 365 Services.

We ll look to you for:

Collaborating with various support teams to provide top-notch Unified Communications services

Administering Microsoft Teams and enterprise voice solutions

Configuring and managing telephony gateways and protocols

Troubleshooting and maintaining call quality and system performance

Participating in incident management and contributing to ITIL processes

Driving innovation and efficiency in our Unified Communications infrastructure

All about you

We value passion and attitude over experience. That s why we don t expect you to have every single skill. Instead, we ve listed some that we think will help you succeed and grow in this role:

4-6 years of experience in Unified Communications and Microsoft Teams in an enterprise environment

Strong knowledge of Microsoft Teams administration and architecture

Understanding of VOIP, SIP, RTP/RTCP, SRTP, and related protocols

Adept at managing IP Telephony and troubleshooting network-related issues

A Microsoft Office 365 certification is a plus

Excellent communication skills and a customer service orientation

Familiarity with ITIL processes and ServiceNow ticketing system

Things you ll enjoy

Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You ll also:

Enjoy stability, challenges and a long-term career free from boring daily routines

Work with new security standards for rail signalling

Collaborate with transverse teams and helpful colleagues

Contribute to innovative projects

Utilise our dynamic working environment

Steer your career in whatever direction you choose across functions and countries

Benefit from our investment in your development, through award-winning learning

Progress towards specialized roles in IT and Communications

Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You don t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you ll be proud. If you re up for the challenge, we d love to hear from you!

Important to note

Employment Type: Full Time, Permanent

Read full job description

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People are getting interviews at Alstom Transportation through

(based on 148 Alstom Transportation interviews)

Job Portal

Campus Placement

Referral

Company Website

Recruitment Consultant

Walkin

28%

22%

11%

26% candidates got the interview through other sources.

High Confidence

What Analyst at Alstom Transportation are saying

3.2

Rating based on 7 Analyst reviews

Anonymous · Business Intelligence & Analytics in Bangalore / Bengaluru

Likes

Good if you are looking for no fire kind of job where you get salary on time

Dislikes

1. People looking for genuine growth with managers support and guidance don't join here. Managers attitude is "you will be okay until you work according to them else Don't know you at all they will put you under the bus anytime". 2. Performance Review is namesake to show your failure only HR is let down, employee themself do more HR..Read More

Read 7 reviews