Executive-IT

Any other duties & responsibilities assigned to you by your seniors.

• keep computer systems running smoothly and ensure users get the maximum benefit from them
• install and configure computer hardware operating systems and applications
• monitor and maintain computer systems and networks
• provide support in a face-to-face capacity, over the phone or via remote desktop software, helping staff or clients set up systems or resolve issues
• troubleshoot system and network problems, diagnosing and solving hardware or software faults
• replace parts as required
• follow diagrams and written instructions to repair a fault or set up a system
• support the roll-out of new applications
• set up new users accounts and profiles and deal with password issues
• respond within agreed time limits to call-outs