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221 American Express Jobs

Project Analyst II

10-14 years

Gurgaon / Gurugram

1 vacancy

Project Analyst II

American Express

posted 5hr ago

Job Description

You Lead the Way. We ve Got Your Back.
Join Team Amex and lets lead the way together.
The role is with Global Business Integration Transformation CFN (GBIT) to provide support to Customer Fulfillment Network (CFN) which is a 1500+ people strong organization in Customer Fulfilment Network (CFN).CFN is the core of GSG which interacts extensively with all other parts of GSG which are Customer Engagement Network (Phone and Chat Servicing Teams), Global Merchant Services and Commercial services.
This is a global role and will have the following Responsibilities:
  • Develop detailed project plan, timelines, and facilitate team collaboration and problem solving
  • Regularly provide project updates (timelines, breakthroughs, risks, and performance metrics) to all stakeholders
  • Participate in cross-functional teams to develop and deliver business requirements for technology solutions
  • Serve as a point of contact person to support internal IAG audits, external PwC audits, and regulatory/bank Exams
  • Act as the lead for critical initiatives and leadership updates
This role may be subject to additional background verification checks.
Qualifications
  • Sound process knowledge of CFN processes
  • Must have strong project management skills and should have prior experience in leading a project E2E.
  • Proven ability to handle multiple priorities with effective project management and work allocation
  • Strong leadership, communication and organizational skills
  • Experience in supporting Audits, Exams, Risk events preferred
  • Proven ability to build and leverage relationships, strong presentation and communication skills and ability to communicate effectively with multiple levels across the organization
  • Bachelor s degree or equivalent work experience
    Eligibility
    The applicant should not be on level 2 or above PIP at the time of applying. The applicant should have a performance rating of G3L3 or better in the last review.
    Shift Timings- 24*7 environment
Benefits include:
  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Employment Type: Full Time, Permanent

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American Express Interview Questions & Tips

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What people at American Express are saying

4.0
 Rating based on 1 Project Analyst 2 review

Likes

Access to ample wellbeing tools like mfine, doctor insta, amaha, and inner circle. Complimentary good quality food,and snacks. Onsite medical facility Awesome Transport team Great mentors

  • Salary - Good
  • +6 more
Dislikes

Sometimes pushy on things that are not in our control. Workforce management planning is not that great. Doesn't adapt to latest trends and technologies quickly. Project funding constraints.

Read 1 Project Analyst 2 review

Project Analyst 2 salary at American Express

reported by 10 employees with 5-14 years exp.
₹9.8 L/yr - ₹15 L/yr
61% more than the average Project Analyst 2 Salary in India
View more details

What American Express employees are saying about work life

based on 3.1k employees
65%
68%
74%
88%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

American Express Benefits

Free Transport
Cafeteria
Health Insurance
Work From Home
Job Training
Soft Skill Training +6 more
View more benefits

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American Express Gurgaon / Gurugram Office Location

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Gurgaon Office
Headquarter
American Express Banking Corp., Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Phase-II Gurgaon
Haryana 122002

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