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51 American Express Global Business Travel Jobs

Corporate Travel Consultant

2-6 years

Bangalore / Bengaluru

1 vacancy

Corporate Travel Consultant

American Express Global Business Travel

posted 3hr ago

Job Role Insights

Flexible timing

Job Description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

As a Corporate Travel C onsultant , you ll join our highly skilled team, providing outstanding service to our corporate business clients. We re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities . M ost of our Traveler Care leadership started in this role , and you can find us in almost every other department at Amex GBT .

What You ll Do

  • Advise and arrange travel for corporate business customers (both individuals and groups)

  • Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services

  • Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations

  • Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided

  • Ensure compliance to customers agreed travel policy, service provider policies, and regulatory requirements

  • Use positive telephone service techniques and act on special customer requests

  • Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels

We look forward to sharing more detailed job functions and key performance indicators during the interview process.

What We re Looking For

  • Passion for excellence in client service, including proactive anticipation of needs

  • Native GDS expertise ( Amadeus is a must)

  • Professional communication (written and verbal)

  • Attention to detail

  • Act with integrity, and look after personal traveler information

  • Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)

  • Resolving customer issues quickly and independently / with supplier

  • Experience in Handling Corporate Implant is a must

  • Basic Knowledge on basic visa

  • Teamwork and openness to feedback

  • Willing to Travel within India, depending on business requirement

This role will be based out of Client Office in Bangalore. The role works in schedule between 9 AM - 8 PM, Monday to Friday.

Location

Bangalore, India

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

  • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

  • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

  • Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

  • We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

  • Wellbeing resources to support mental and emotional health for you and your immediate family.

  • And much more!

This role is for Egencia LLC ( Egencia or the Company ), a member of the American Express Global Business Travel family of companies.

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement .

What if I don t meet every requirement? If you re passionate about our mission and believe you d be a phenomenal addition to our team, don t worry about checking every box;" please apply anyway. You may be exactly the person we re looking for!


Employment Type: Full Time, Permanent

Read full job description

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What people at American Express Global Business Travel are saying

Corporate Travel Consultant salary at American Express Global Business Travel

reported by 9 employees with 3-10 years exp.
₹3.9 L/yr - ₹8.2 L/yr
17% more than the average Corporate Travel Consultant Salary in India
View more details

What American Express Global Business Travel employees are saying about work life

based on 215 employees
57%
83%
77%
82%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

American Express Global Business Travel Benefits

Submitted by Company
Work From Home
Job Training
Health Insurance
Education Assistance
Team Outings
Submitted by Employees
Health Insurance
Work From Home
Cafeteria
Job Training
Free Transport
Soft Skill Training +6 more
View more benefits

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American Express Global Business Travel Bangalore / Bengaluru Office Location

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Bengaluru/Bangalore, Karnataka Office
Koramangala 100 Feet Ring Road Bengaluru/Bangalore, Karnataka
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