Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Engaged Employer

American Express Global Business Travel

Compare

4.3

based on 215 Reviews

Video summary

51 American Express Global Business Travel Jobs

Senior Travel Consultant

American Express Global Business Travel

4.3

based on 215 Reviews

5-10 years

Gurgaon / Gurugram

1 vacancy

Senior Travel Consultant

American Express Global Business Travel

posted 16hr ago

Job Role Insights

Flexible timing

Key skills for the job

Corporate Consulting Recruitment Amadeus Equity Research Sabre

+ 3 more

Job Description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

As a Travel C onsultant , you ll join our highly skilled team, providing outstanding service to our corporate business clients. We re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities . M ost of our Traveler Care leadership started in this role , and you can find us in almost every other department at Amex GBT .

What You ll Do

Advise and arrange travel for corporate business customers (both individuals and groups)
Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided
Ensure compliance to customers agreed travel policy, service provider policies, and regulatory requirements
Use positive telephone service techniques and act on special customer requests
Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels

We look forward to sharing more detailed job functions and key performance indicators during the interview process.

What We re Looking For

Passion for excellence in client service, including proactive anticipation of needs
Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo)
Professional communication (written and verbal)
Attention to detail
Act with integrity, and look after personal traveler information
Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
Resolving customer issues quickly and independently / with supplier
Teamwork and openness to feedback

This role is based out of our office in Gurgaon. The shift schedule is between 9 AM - 8 PM. It is a 9-hour shift, Monday to Friday.

Location

Gurgaon, India

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
Wellbeing resources to support mental and emotional health for you and your immediate family.
And much more!

What if I don t meet every requirement? If you re passionate about our mission and believe you d be a phenomenal addition to our team, don t worry about checking every box;" please apply anyway. You may be exactly the person we re looking for!

Employment Type: Full Time, Permanent

Read full job description

Prepare for Senior Travel Consultant roles with real interview advice

What people at American Express Global Business Travel are saying

4.3

Rating based on 24 Senior Travel Consultant reviews

Anonymous · Other in Bangalore / Bengaluru

Likes

Hybrid system is good and office is located in city limits

Dislikes

They make you work like anything, they don't hire staffs, the mangers are not good there is no responsible person whom you can contact in case you need help. There is no support from management.