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50 American Express Global Business Travel Jobs
Senior Travel Consultant
1-5 years
Noida, Pune, Chennai + 2 more
1 vacancy
Senior Travel Consultant
American Express Global Business Travel
posted 2mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Advise and arrange travel for corporate business customers (both individuals and groups)
- Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
- Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
- Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided.
- Must have Galileo experience.
- Ensure compliance to customers agreed travel policy, service provider policies, and regulatory requirements
- Use positive telephone service techniques and act on special customer requests
- Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
- Passion for excellence in client service, including proactive anticipation of needs
- Native Galileo and Sabre GDS expertise.
- Minimum 1 year experience of US and Asia bookings.
- Minimum 1 year experience in Corporate Travel bookings.
- Chat-hub experience is preferred.
- Professional communication (written and verbal)
- Attention to detail
- Act with integrity, and look after personal traveler information
- Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
- Resolving customer issues quickly and independently / with supplier
- Teamwork and openness to feedback
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Senior Travel Consultant roles with real interview advice
What people at American Express Global Business Travel are saying
Rating based on 24 Senior Travel Consultant
reviews
Anonymous · Food, Beverage & Hospitality
in New Delhi
overall gud as an employee
- Salary - Good
other compititor offering attractive packages
Senior Travel Consultant salary at American Express Global Business Travel
What American Express Global Business Travel employees are saying about work life
American Express Global Business Travel Benefits
Work From Home Job Training Health Insurance Education Assistance Team Outings 
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