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50 American Express Global Business Travel Jobs

Senior Travel Consultant

1-5 years

Noida, Pune, Chennai + 2 more

1 vacancy

Senior Travel Consultant

American Express Global Business Travel

posted 2mon ago

Job Role Insights

Flexible timing

Job Description

  • Advise and arrange travel for corporate business customers (both individuals and groups)
  • Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
  • Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
  • Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided.
  • Must have Galileo experience.
  • Ensure compliance to customers agreed travel policy, service provider policies, and regulatory requirements
  • Use positive telephone service techniques and act on special customer requests
  • Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
What We re Looking For
  • Passion for excellence in client service, including proactive anticipation of needs
  • Native Galileo and Sabre GDS expertise.
  • Minimum 1 year experience of US and Asia bookings.
  • Minimum 1 year experience in Corporate Travel bookings.
  • Chat-hub experience is preferred.
  • Professional communication (written and verbal)
  • Attention to detail
  • Act with integrity, and look after personal traveler information
  • Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
  • Resolving customer issues quickly and independently / with supplier
  • Teamwork and openness to feedback

Employment Type: Full Time, Permanent

Read full job description

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What people at American Express Global Business Travel are saying

4.4
 Rating based on 24 Senior Travel Consultant reviews

Likes

overall gud as an employee

  • Salary - Good
  • +4 more
Dislikes

other compititor offering attractive packages

Read 24 Senior Travel Consultant reviews

Senior Travel Consultant salary at American Express Global Business Travel

reported by 119 employees with 5-17 years exp.
₹4.5 L/yr - ₹8.5 L/yr
18% more than the average Senior Travel Consultant Salary in India
View more details

What American Express Global Business Travel employees are saying about work life

based on 219 employees
57%
83%
77%
81%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

American Express Global Business Travel Benefits

Submitted by Company
Work From Home
Job Training
Health Insurance
Education Assistance
Team Outings
Submitted by Employees
Health Insurance
Work From Home
Cafeteria
Job Training
Free Transport
Soft Skill Training +6 more
View more benefits

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American Express Global Business Travel Bangalore / Bengaluru Office Location

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Bengaluru/Bangalore, Karnataka Office
Koramangala 100 Feet Ring Road Bengaluru/Bangalore, Karnataka
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