Travel Consultant

Greetings from ATPI Group!!!

We are looking for a candidates with good knowledge in ticketing, ticket issue/reissue, ticket cancellation, GDS, Amadeus, Galileo, PNR, etc.

Position: Travel Consultant/Sr. Travel Consultant

Experience: 1 to 15 years

Qualification: HSC/Graduation/Post-Graduation

Location: Nahur(WFO)

Shift: 24/7 Rotational Shifts (2 rotational week off)

Job description:

• Proficient in all aspects of domestic and international travel includes air, car, hotel and rail.
• Process all reservations on behalf of client accounts air, land and other ancillary services
• Includes all reservation elements including seat assignments and special requests
• Provides advice and consultation to clients for international documentation
• Follows best practices for booking and issuing tickets
• Delivers operational requirements and applies appropriate travel policy guidelines according to client specifications
• Ensures data quality standards are met including reporting elements and traveler profile information.
• Balance efficiency and effectiveness
• Works efficiently to provide prompt service and to meet productivity standards
• Responsible for managing incoming calls and emails within service level expectations
• Ensures tickets and informational requests are provided in a timely manner
• Maintains queues and follow-up on client requests
• Helps team members with overflow work and tasks
• Maintains rapport and works professionally with suppliers, vendors and third-party companies
• Takes steps to avoid debit memos and errors

Competencies:

• Excellent communication skills both written and verbal.
• Self-assertive, Commercial insight and Effective time management.

Qualification & Experience

• Graduate/ UG in any stream.
• IATA will be an added advantage.
• At least 1 year travel industry experience.

Interested candidates can share their updated resumes on omkar.tamhane@atpi.com asap.