Sr Admission Counsellor / Team Lead - 40K Plus Incentives upto 70k

Role: Sr Admission Counsellor / Business Development Associate / Business Development Executive

Location : D - Mall, Rohini West - Walkable distance from Rohini West Metro

CTC: 4-5 LPA as Fixed

Incentives : 10-20k Min and upto 70k

Interested candidates may share their resume at 9899891683 or mail at hr.am@aimlay.com

Role & responsibilities

1. Identify and qualify potential customers through outbound calls, Virtual sessions and other communication channels.

2. Make Sales Calls: Contact potential customers to pitch products or services, address concerns, and close deals.

3. Meet Sales Targets: Achieve monthly, quarterly, or annual sales targets, and contribute to team sales goals.

4. Product/Service Knowledge: Develop and maintain in-depth knowledge of products or services, including features, benefits, and applications.

5. Customer Relationship Building: Build and maintain relationships with existing customers to ensure customer satisfaction and loyalty.

6. Handle Objections: Address customer concerns, objections, and complaints in a professional and timely manner.

7. Provide counseling to prospective students and their families regarding UG/PGDM/PhD programs.

8. Guide students in choosing the right college and course based on their aspirations and career goals.

9. Handle inbound and outbound calls to counsel and convert leads into admissions.

10. Achieve monthly/quarterly admission targets and maximize incentives.

11. Maintain detailed records of student inquiries and interactions in CRM systems.

Performance Metrics

1. Sales Revenue: Meet or exceed sales revenue targets.

2. Conversion Rates: Achieve conversion rates from lead to opportunity, and opportunity to closed sale.

3. Customer Satisfaction: Maintain high levels of customer satisfaction through timely and effective issue resolution.