Inside Sales Executive - 35-40k Plus Incentives

Role: Senior Executive - CRM

CTC: 3-4.5 LPA PLUS Incentives

Candidate should have experience in Payment follow ups and Sales, Upselling or Cross Selling

Interested candidate with relevant experience may share their CV at 9899891683 or email at hr.am@aimlay.com

Roles and Responsibilities

• Collection from existing clients  
• Retention  
• Up-sell, Cross-sell experience   
• Proficient in English and Hindi language  
• B2C client handling  
• Interact with existing customers and make follow-up calls
• Timely payment & collections from the customers
• Interaction with customers via Emails & over the phone.
• Take actions to encourage timely debt payments
• Process payments and refunds
• Update account status records and collection efforts
• Updating the existing customers on ongoing projects.
• Report on collection activity
• Coordinating with Sales Team & Accounts Team regularly with regards to payment and work status.

Required Candidate profile

Proven experience as a CRM Sr. Executive, Customer Success or Collection Specialist or Business Development role 

• Knowledge of billing procedures and collection techniques 
• Working knowledge of MS Office and databases 
• Patience and ability to manage stress 
• Excellent communication skills (written and oral) 
• Skilled in negotiation 
• Problem-solving skills 
• Bachelor's degree

LinkedIn:                                
https://www.linkedin.com/company/aimlay/

Aimlay YouTube channel:  
https://www.youtube.com/@AIMLAY

Aimlay RNR:                                    
https://www.youtube.com/watch?v=ySb9qrkHYSY

To know more, 
visit our website:                     
https://www.aimlayedu.com/

YouTube                    
https://www.youtube.com/@AIMLAY
https://www.aimlay.com/life-at-aimlay/