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201 Aditya Birla Insulators Jobs
ASM PS Painting Services
Aditya Birla Insulators
posted 12d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Create and drive awareness of the various services on ground by BTL activations.
- Develop the business with respect to booked number of sites value from leads.
- Build processes and drive activities to improve Customer Referral Contribution.
- Conduct periodic analysis of ratios such as the Average Site Value , Average Paintable Area, Interior / Exterior Site Ratio to create action plans for their continuous improvement.
- Liaison with the Zonal Head for sales level initiatives.
- Conduct site evaluation and audit of prepainting, WIP postpainting sites.
- Track, monitor and enhance the NPS Scores for the geography by creating awareness across all stakeholders.
- Ensure SOPs policies are adhered by the team across the unit sites.
- Manage the Complaints team to ensure customer complaints are investigated and addressed timely.
- Recruit and enroll Painter Cells as per demand.
- Execute agreement sign offs with connected dealers build engaging relationships with them.
- Conduct master profiling, training and evaluation of the Painter Cells.
- Educate the Painters/ contractors on the Painter Loyalty program and its benefits.
- Conduct Performance Reviews on monthly/ quarterly basis of each Painter Cells.
- Analyse the retention ratio of painters and drive initiatives to enhance the same.
- Maintain an inventory of all assets such as Tools, Implements and Painting Material.
- Ensure that the Cleaning Solution and Plastic films are used on all sites as per set process.
- Conduct monthly reporting of the working condition of equipment such as Sanders, Rollers Sprayers and ensure that these are regularly in workable condition.
- Ensure Paint Material delivery as per norms at Customer Sites.
- Hire best talent for the team, developing and engaging them.
- Building high performance culture and conversations in teams. Set up team KRAs and monitoring mechanisms in accordance with all aspects of the role.
- Formulate the team training agenda in alignment with the central team.
- Ensure timely execution of training, tracking effectiveness and generation of training reports.
- Build strong talent pipeline for key roles in the team.
Minimum Experience Level:
4-10 Years
Report to:
Deputy General Manager
Employment Type: Full Time, Permanent
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