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Accor Hospitality

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4.7

based on 75 Reviews

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912 Accor Hospitality Jobs

Front Office Executive

AAPC India Hotel Management Pvt. Ltd.

 · 

4.7

 based on 75 Reviews

2-4 years

₹ 3.1 - 4L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

India

Front Office Executive

Accor Hospitality

posted 13d ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Hotel Management Hospitality Front Office Front Desk Telephone Operating

+ 4 more

Job Description


About The Role :
 Prime Function: 
  • Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors
  • Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.
  • Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
  • Ensure quality and appropriateness of customer service provided.
  • To maintain Front Office log book and shift reports.
  • Respond to inquiries and resolve problems in an effective manner.
  • Ensure all guests receive a swift, smooth, professional and friendly check in and check out
  • Ensure quality in all aspects of the job.
  • Maintain record of all banquet and any other functions in the hotel.

    • Qualifications
  • Previous experience in a similar role within the hospitality industry is preferred.
  • Exceptional customer service skills with a friendly and outgoing personality.
  • Strong communication skills, both verbal and written, with proficiency in English (additional languages are a plus).
  • Excellent organizational and multitasking abilities, with a keen attention to detail.
  • Proficiency in using computer systems and hotel management software.
  • Ability to remain calm and composed under pressure, with a proactive approach to problem-solving.
  • Flexibility to work various shifts, including weekends and holidays.

    • Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Front Office Executive roles with real interview advice

    What people at Accor Hospitality are saying

    Front Office Executive salary at Accor Hospitality

    reported by 4 employees with 1-5 years exp.
    ₹2.5 L/yr - ₹4 L/yr
    22% more than the average Front Office Executive Salary in India
    View more details

    What Accor Hospitality employees are saying about work life

    based on 75 employees
    62%
    51%
    48%
    81%
    Flexible timing
    Rotational Shift
    No travel
    Day Shift
    View more insights

    Accor Hospitality Benefits

    Cafeteria
    Health Insurance
    Job Training
    Free Food
    Team Outings
    Soft Skill Training +6 more
    View more benefits

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