Duty Manager

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

About The Role :

Conduct daily briefings and ensure that all pertinent information is well received by team members

Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met

Review, analyze and suggest improvement of work flow and standards at the Front Desk

Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates

Communicate with Assistant Front Office Manager on all matters regarding guest services & hotel operations

Ensure documentation of all guest related issues using the logbook

Qualifications

YOUR SKILLS & EXPERIENCES

Degree in Hotel Management

Good reading, writing and oral proficiency in English language

Minimum 2 years of relevant experience in a hospitality

Good working knowledge of MS Excel, Word, & PowerPoint

Additional Information

What is in it for you:

Employee benefit card offering discounted rates at Accor worldwide

Learning programs through our Academies

Opportunity to develop your talent and grow within your property and across the world!

Ability to make a difference through our Corporate Social Responsibility activities.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.