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Mixologist
Accor Hospitality
posted 8d ago
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Flexible timing
Key skills for the job
Job Description
- Demonstrates Fairmont s ServicePlus Standards in all interactions
- Ensures that the standards of Fairmont Hotels & Resorts are maintained and highly implemented
- Supervises, coordinates and gives directions to the entire Team of Colleagues in very efficient and correct manner.
- To promote good relationship to the guests and Colleagues
- Control and analyzes the level on;
- Quality of Service
- Guest Satisfaction
- Employees Satisfaction
- Operating Equipments
- Grooming Standards
- Updating all Colleague Logs/ Files
- Participate in service as necessary in accordance with Restaurant/Bar needs
- Ensure hotel grooming and personal appearance standard are met
- Control stocks for daily use in the restaurant to ensure service requirement of the Cascades/Bridges are met
- Control breakage, waste and spoilage
- Ensuring Safe and Healthy work environment for all the Guests and the Colleagues
- Conduct all Administrative work required
- Maintaining the Lobby Bar s cleanliness as well as ensuring all maintenance needs is looked after.
- Checking of expiry dates and non-dated products on daily basis
- Schedules Guest Reservations and arranges for private function or special party
- Checked opening and closing duties assigned to all the colleague
- Maintain log book on day to day bases
- Conduct shift briefing
- Performs job related duties and special project assigned
- Ensure that Lobby Bar maintains high quality service standards
- Performs daily checks on staffing level, quality control, maintenance, cleanliness
- Ensure that the unique services of the Lobby Bar are well maintained e.g. by doing table checks
- Updating the Communication Board
- Clean all coffee machines and make sure to use the safe right detergents and pills. Any maintenance issue should be reported to the leader on duty.
- Make sure that all open food and beverage items are dated and covered.
- Follows Hotel s telephone etiquette standards
- Follows Occupational Health & Safety regulations
- Reports suspicious people, parcels, and behaviors to Security
- Ensures adherence to Fairmont s Code of Ethics
Qualifications
- Must possess outstanding guest services skills, professional presentation and sophisticated communication skills
- Must be guest-oriented and colleague oriented ,have a vibrant personality, and radiate enthusiasm to assist people
- Proficient in the English language (verbal & written), second language is an asset
- Must be able to handle a multitude of tasks in an intense, ever-changing environment
- Must be flexible in terms of working hours.
- Must be computer literate and analytical
Employment Type: Full Time, Permanent
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based on 75 employees
Flexible timing
Rotational Shift
No travel
Day Shift
Accor Hospitality Benefits
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