GSA- F&B SERVICE (CAMPUS PLACEMENT)

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

About The Role :

We are seeking a Guest Service Associate (GSA) for our Food & Beverage team through campus placement in Mumbai, India. This entry-level position offers an exciting opportunity for recent graduates to kickstart their career in the hospitality industry. As a GSA, you will play a crucial role in ensuring guest satisfaction by providing exceptional service in our food and beverage outlets.

Greet and welcome guests in a friendly and professional manner

Take food and beverage orders accurately and efficiently

Serve food and beverages according to established standards

Process payments and handle cash transactions

Maintain cleanliness and organization of dining areas

Collaborate with kitchen staff to ensure timely and accurate order delivery

Address guest inquiries and resolve concerns promptly

Assist in setting up and breaking down dining areas for various events

Comply with all food safety and hygiene regulations

Participate in ongoing training to enhance product knowledge and service skills

Qualifications

High school diploma or equivalent

Recent graduate or final year student

Excellent customer service and interpersonal skills

Strong verbal and written communication abilities

Basic computer proficiency, including point-of-sale systems

Fundamental knowledge of food and beverage service

Ability to work in a fast-paced environment and manage time effectively

Team-oriented mindset with a willingness to support colleagues

Basic understanding of the hospitality industry

Flexibility to work various shifts, including weekends and holidays

Positive attitude and enthusiasm for creating memorable guest experiences