Job Summary The Stores Ambassador is responsible for ensuring the efficient management, organization, and distribution of hotel inventory and supplies. They act as a key liaison between various hotel departments and the stores team to maintain accurate inventory levels, ensure timely replenishments, and uphold quality standards.
Key Responsibilities
Inventory Management
Monitor stock levels and ensure they are maintained in alignment with hotel operational needs.
Conduct regular inventory audits and report discrepancies to the Stores Manager.
Ensure proper storage of items, adhering to safety, cleanliness, and hotel standards.
Maintain records of all incoming and outgoing inventory in the system.
Coordination & Communication
Collaborate with departments to forecast and meet their inventory needs.
Ensure timely distribution of supplies to various departments (e.g., housekeeping, kitchen, front office).
Act as the primary point of contact for departments seeking urgent stock replenishments or special requests.
Quality Assurance
Inspect deliveries to ensure items meet the quality and specification standards.
Ensure perishable items are stored appropriately and used within their shelf life.
Work with the procurement team to address issues with suppliers or defective stock.
Operational Efficiency
Optimize stock organization to ensure quick retrieval and minimize wastage.
Propose improvements to inventory processes and systems for efficiency.
Participate in stock clearance and rotation to prevent obsolescence or spoilage.
Compliance
Adhere to health and safety regulations, particularly in handling and storing food or hazardous materials.
Ensure compliance with hotel policies and standards regarding inventory management.
Qualifications
Experience of 1 year in the similar role is preferred.
Excellent organizational and time-management skills.
Strong communication and interpersonal abilities.
Proficiency in inventory management software and tools.