The Accommodation Executive is responsible for ensuring the effective management of accommodation facilities and services, and maintaining high standards of cleanliness, safety, and efficiency. The role involves coordinating, managing staff, and ensuring compliance with organizational policies and industry standards.
Key Responsibilities:
Oversee the daily operations of accommodation facilities, including room allocation, and employee check-ins/check-outs.
Monitor room availability and ensure efficient utilization of space.
Address employee inquiries, concerns, and complaints promptly and professionally.
Coordinate with housekeeping and maintenance staff to ensure smooth operations.
Maintain a clean, safe, and welcoming environment.
Inspect accommodation facilities regularly to ensure they meet organizational standards.
Report and coordinate with the maintenance team to address issues promptly.
Implement procedures to improve operational efficiency and service quality.
Maintain accurate records of occupancy.
Ensure compliance with budgetary guidelines and control costs.
Ensure compliance with local regulations, fire safety, and health and hygiene standards.
Conduct regular safety and cleanliness audits.
Develop and update policies to improve staff safety.
Qualifications
Bachelor s degree in Hospitality Management, Business Administration, or a related field (preferred).
Proven experience in hospitality or accommodation management, ideally in a supervisory role.
Familiarity with industry standards and regulations.