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22 Lyfe Hotels Jobs
Laundry Valet
Lyfe Hotels
posted 6mon ago
Job Role Insights
Key skills for the job
Job Description
Key Responsibilities:
1. Laundry Collection and Processing:
- Greet guests in a friendly and professional manner when collecting laundry items from guest rooms.
- Sort and label laundry items according to established procedures.
- Check for stains, damages, or special care instructions on items before processing.
2. Laundry Handling and Equipment Operation:
- Operate laundry equipment, including washing machines and dryers, following guidelines to ensure proper cleaning and drying.
- Use appropriate detergents and chemicals as needed for different fabrics.
- Handle laundry items carefully to prevent damage or shrinkage.
3. Efficient Workflow:
- Prioritize laundry items based on guest requests and delivery times.
- Organize the laundry room and work area to maintain an efficient workflow.
4. Guest Interaction:
- Provide excellent customer service to guests, addressing any concerns or questions they may have.
- Communicate laundry procedures and turnaround times clearly to guests.
5. Inventory Management:
- Maintain an organized inventory of clean and processed laundry items.
- Restock laundry supplies and report low inventory levels to the Laundry Supervisor.
6. Quality Control:
- Inspect laundered items for quality and ensure they meet cleanliness standards.
- Address any stains or issues before delivering items to guests.
7. Delivery and Presentation:
- Deliver clean and pressed laundry items to guest rooms in a timely and presentable manner.
- Pay attention to detail when folding and arranging items.
8. Safety and Hygiene:
- Adhere to safety and hygiene protocols, including the use of personal protective equipment (PPE) as required.
- Maintain a clean and organized work area.
- Report any safety hazards or concerns to the supervisor.
9. Assistance to the Supervisor:
- Assist the Laundry Supervisor or Housekeeping Manager with tasks such as inventory tracking and reporting.
Qualifications:
- High school diploma or equivalent.
- Previous experience in laundry operations or guest service roles is a plus.
- Excellent customer service and communication skills.
- Attention to detail and a commitment to maintaining cleanliness and quality standards.
- Ability to operate laundry equipment and follow laundry procedures.
- Physical fitness and the ability to perform tasks that require bending, lifting, and standing for extended periods.
- Basic knowledge of safety and hygiene protocols.
- Professional and friendly demeanor.
Thank you for submitting your application! We will get back to you shortly.
Employment Type: Full Time, Permanent
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