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27398 Accenture Jobs

Order To Cash Operations Associate

1-3 years

₹ 1.75 - 5.73L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Chennai

1 vacancy

Order To Cash Operations Associate

Accenture

posted 12d ago

Job Description



Skill required: Order to Cash - Service Desk

Designation: Order to Cash Operations Associate

Qualifications:BCom

Years of Experience:1 to 3 years


  • What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.This role is aligned to our Service Desk team which is responsible for providing 1st level customer service support to clients with respect to their operations. The team acts as a Single Point of Contact ("SPOC") to meet the communication needs of both users and clients, and to satisfy both customers and clients. In this role, you may be asked to switch between any support channel of phone, chat, and Email based on the business requirements.

    What are we looking for?
  • Good critical thinking aptitude with an ability to learn quickly
  • Pro-active problem solving
  • Go-getter mindset
  • Strong customer focus
  • Strong interpersonal skills
  • Strong conflict management skills
  • Willingness to work in client hours shifts
  • Ability to work under pressure
  • Excellent oral and written communication skills
  • Neutral accent with no MTI NA

    Roles and Responsibilities:
  • In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
  • Your expected interactions are within your own team and direct supervisor
  • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
  • The decisions that you make would impact your own work
  • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
  • Please note that this role may require you to work in rotational shifts

    Qualifications
    BCom

  • Employment Type: Full Time, Permanent

    Read full job description

    Accenture Interview Questions & Tips

    Prepare for Accenture Operations Associate roles with real interview advice

    Top Accenture Operations Associate Interview Questions

    Q1. How do you get use to bulk of invoices comes at a time and how do you work on it
    Q2. Wat do you know about p2p
    Q3. What are your sallary expectation.
    View all 7 questions

    What people at Accenture are saying

    3.9
     Rating based on 98 Operations Associate reviews

    Likes

    It has a job security as well as to upgrade our skills

    • Skill development - Good
      +3 more
    Dislikes

    Here we cannot manage our work life balance as well as we do not get promotions on time. And the package is very low.

    • Salary - Poor
      +2 more
    Read 98 Operations Associate reviews

    Operations Associate salary at Accenture

    reported by 673 employees
    ₹1.5 L/yr - ₹7.2 L/yr
    13% more than the average Operations Associate Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 53.9k employees
    66%
    85%
    68%
    76%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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