Service Management Lead

Project Role :Service Management Lead

Project Role Description :Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda
Must have skills :DevOps
Good to have skills :DevOps Architecture
Minimum 5 year(s) of experience is required
Educational Qualification :15 years full time education
Summary:As a Service Management Lead, you will lead the delivery of programs, projects or managed services. You will coordinate projects through contract management and shared service coordination. Your role will involve developing and maintaining relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda. You will be based in Bengaluru and should have a minimum of 5 years of experience in DevOps.
Roles & Responsibilities:

Lead the delivery of programs, projects or managed services.

Coordinate projects through contract management and shared service coordination.

Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda.

Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Ensure effective communication and collaboration within the team and with stakeholders.
Professional & Technical Skills:

Must To Have Skills:Proficiency in DevOps.

Good To Have Skills:Experience with DevOps Architecture.

Strong understanding of DevOps principles and practices.

Experience with continuous integration and continuous deployment (CI/CD) pipelines.

Knowledge of containerization technologies such as Docker and Kubernetes.

Familiarity with cloud platforms like AWS, Azure, or Google Cloud.

Experience with infrastructure automation tools such as Ansible, Puppet, or Chef.

Ability to troubleshoot and resolve issues in a timely manner.
Additional Information:

The candidate should have a minimum of 5 years of experience in DevOps.

This position is based in Bengaluru.

A 15 years full time education is required.

 
Qualifications 
15 years full time education