Service Management Lead

Project Role :Service Management Lead


Project Role Description :Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda
Must have skills :Enterprise Network Operations

Good to have skills :NA
Minimum 5 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As a Service Management Lead, you will lead the delivery of programs, projects, or managed services. You will coordinate projects through contract management and shared service coordination. Your role will involve developing and maintaining relationships with key stakeholders and sponsors to ensure high levels of commitment and enable the strategic agenda. You will be based in Hyderabad and should have a minimum of 5 years of experience in Enterprise Network Operations.
Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Coordinate the delivery of programs, projects, or managed services.

Manage contracts and ensure effective contract management.

Facilitate shared service coordination.

Develop and maintain relationships with key stakeholders and sponsors. Professional & Technical Skills:

Must To Have Skills:Proficiency in Enterprise Network Operations.

Good To Have Skills:Experience with network security and firewall management.

Strong understanding of network operations and infrastructure.

Experience in managing enterprise-level networks.

Knowledge of network monitoring and troubleshooting tools.

Familiarity with network protocols and technologies.

Ability to analyze network performance and identify areas for improvement. Additional Information:

The candidate should have a minimum of 5 years of experience in Enterprise Network Operations.

This position is based in Hyderabad.

A 15 years full-time education is required.Qualifications15 years full time education