Service Management Lead

Project Role :Service Management Lead


Project Role Description :Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda

Must have skills :Microsoft Windows Desktop Management


Good to have skills :NA
Minimum

3 year(s) of experience is required


Educational Qualification :15 years full time education

Summary:As a Service Management Lead, you will lead the delivery of programs, projects, or managed services. You will coordinate projects through contract management and shared service coordination. Your role will involve developing and maintaining relationships with key stakeholders and sponsors to ensure high levels of commitment and enable the strategic agenda. You will be based in Indore and should have a minimum of 3 years of experience in Microsoft Windows Desktop Management.
Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work-related problems.

Coordinate the delivery of programs, projects, or managed services.

Manage contract agreements and ensure effective contract management.

Facilitate shared service coordination for seamless project execution.

Develop and maintain relationships with key stakeholders and sponsors.

Ensure high levels of commitment from stakeholders to achieve project goals.
Professional & Technical Skills:

Must To Have Skills:Proficiency in Microsoft Windows Desktop Management.

Good To Have Skills:Experience with ITIL framework.

Strong understanding of service delivery operations.

Experience in managing and coordinating projects.

Excellent communication and interpersonal skills.
Additional Information:

The candidate should have a minimum of 3 years of experience in Microsoft Windows Desktop Management.

This position is based in Indore.

A 15 years full-time education is required.

Qualifications
15 years full time education